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      TTEC

      Engaged employer

      TTEC reviews

      Good for extra cash. - Customer Service Work At Home TTEC Employee Review

      4.0
      7 Dec 2014
      Customer service work at home
      Recommend
      CEO approval
      Business outlook

      Pros

      Hiring process is easy breezy. I Was originally hired as a seasonal rep. But was asked to stay as a permanent part time rep after the season ended. Perfect if want some extra cash for miscellaneous speeding. Flexible hours.

      Cons

      Pay. Inconsistent hours. You could work 30 hours 1 week and only 5 hours the next week. Some of the reps need more training because they ask the same question multiple times during a shift.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      TTEC Response
      11h
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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