Tough place to work - Anonymous employee TTEC Employee Review

2.0
28 Sept 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very smart people work at TeleTech... you can learn a ton about international business and even may have the opportunity to travel internationally. Some people are very successful at TeleTech.

Cons

It's a very tough world to succeed in. Little feedback on performance until it's too late. Lack of training. Unhappy workforce.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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