Just a number - Customer Service Representative TTEC Employee Review

4.0
5 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The hiring process at TTEC is swift and straightforward. Additionally, the remote work setup provided a positive experience.

Cons

During my time at TTEC, I was part of a project where many colleagues, including my manager, were let go. Despite assurances of new opportunities on a different project with priority for us, the promised start date was consistently pushed back for weeks. Unfortunately, the position was officially denied two months later. This uncertainty and broken promises had a significant financial impact, and it's unclear if this is a broader issue at TTEC or a unique experience.

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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