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      TTEC

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      TTEC reviews

      TTEC Canada Prioritizes Business Over Employee Well-Being - Operations Team Leader TTEC Employee Review

      2.0
      16 Apr 2025
      Operations team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady Employment – Provides a stable job opportunity with consistent pay. Industry Experience – Good way to gain customer service and call center experience, especially for those early in their careers. Work From Home Option – Some roles offer remote work, which can be a convenience depending on the position.

      Cons

      Limited Growth – Career advancement opportunities may be minimal, making long-term progression challenging. Low Pay – Compensation might not be competitive compared to similar customer service roles in Canada. Work-Life Balance Issues – Shift schedules and workload can sometimes make it difficult to maintain a healthy balance.

      avatar
      TTEC Response
      1y
      Thank you for sharing your experience and for your years of service at TTEC. We’re glad you found value in the stability, industry experience, and remote work options. We acknowledge your concerns and take feedback like this seriously as we continue working to improve how we support our people, especially during important life events. If you would like to share more about your experience, please visit www.ttecwehearyou.com

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      2d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      1.0
      24 Jun 2026
      Advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Wow YOU CAN Work at home

      Cons

      If you love to be harassed, discriminated against and tortured, this company is for you!

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