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      TTEC

      Engaged employer

      TTEC reviews

      Worked as a chat associate for one year - Chat Associate TTEC Employee Review

      5.0
      11 Jun 2025
      Chat associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good starting salary, supportive environment, great work culture

      Cons

      Less growth opportunities, office politics, no focus on skill development

      avatar
      TTEC Response
      1y
      Thank you for the positive feedback. We're glad to hear you’ve had a supportive experience and enjoyed the work culture. We appreciate your thoughts on growth and development and will continue working to create more opportunities for our team.

      Explore other reviews about TTEC

      5.0
      11 Jun 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5.0
      6 Jul 2026
      Insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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