Good for growth, but be careful long-term - Anonymous employee TTEC Employee Review

3.0
10 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee development, promotes from within and takes a chance on employees with potential

Cons

Because it's a third party vendor your position and client is dependent on contracts being signed and upper leadership who doesn't always make good decisions for business success, micromanaging, a lot of times guilty until proven innocent

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TTEC Response
9mo
Thank you for sharing your feedback and for your many years of dedication. We’re glad to hear you’ve found growth and development opportunities during your time here. We also understand your concerns about the challenges that come with vendor-client relationships and leadership decisions, and we value your candid feedback. Your insights help us identify areas for improvement as we work to create a supportive and sustainable environment for all employees.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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