19 Nov 2019
True Botanicals Response
6yThank you for taking the time to share your experience – while it's of course hard to learn that your time with us was so unhappy, it's always helpful to hear feedback. I'm particularly sorry to hear that we as executives didn't feel accessible to you – we'll make sure to reiterate to the team that the door is always open, even if it seems like we're running from one meeting to the next. In our most recent anonymous company survey, we were really happy to learn that 92% of the team is proud to work for True Botanicals – they shared that they believe deeply in our products, mission, and people. We do too! And we’re excited for all that we’ll accomplish in the coming months and years. Please know that the door is always open if you'd like to follow up directly with more thoughts – we're doing our best to make the changes that are most important to our team. – Meghan