Once Upon a Time it was a great place to work - Customer Service Manager Wells Fargo Employee Review

2.0
4 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The only pros left for the employee is the generous amount of PTO. By the end of my 18 years there if I chose to work on holiday's it would be upwards of 38 paid days off a year.

Cons

Senior leaders talk about being transparent but they will avoid it at all costs. They will promote underperforms that their biggest strength is kissing but but they say they are a performance based company. They will pay more for people coming in from the outside into positions they are not qualified for then employees with Exceeding ratings and 10+ years in the role.

Explore other reviews about Wells Fargo

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work with with good benefits

Cons

Could find some politics depending on your location

4.0
1 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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