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      eLuma

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      eLuma reviews

      Contract Renewals/Communication are Major Problems - Speech Language Pathologist eLuma Employee Review

      2.0
      19 Sept 2025
      Speech language pathologist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pros Timely pay including pay for indirect time; access to a variety of testing materials

      Cons

      Cons Poor to no communication regarding contract renewals; weak on-site communication. Unfortunately, from personal experience, eLuma has weak communication with contractors regarding on-site issues as well as contract renewals. If they are not renewing your contract, they may not tell you (which was my case) and instead, when you inquire, you are just told "schools are signing late this year," completing evading what is going on. There was an instance of another remote therapist being assigned to the school on the same day, the same time, and using the same room as I was using which reflects poor communication with the site to manage this situation appropriately.

      avatar
      eLuma Response
      8mo
      We’re sorry to hear that your experience with eLuma did not meet your expectations. We value the contributions of all our clinicians and strive to communicate clearly and respectfully throughout every stage of a contract. While the situation described does not align with our standard communication or renewal processes, we understand how important transparency is to our contractors. Each year, renewal timelines may vary depending on district contracting schedules, and we make every effort to share updates as soon as they are available. We appreciate your feedback and will use it to continue improving communication and coordination between our teams, schools, and contractors. We wish you the best in your continued professional journey.

      Explore other reviews about eLuma

      5.0
      14 Aug 2025
      Speech language pathologist
      Recommend
      CEO approval
      Business outlook

      Pros

      Make your own schedule, flexibility

      Cons

      Software dated, some difficulties with school connections

      avatar
      eLuma Response
      8mo
      Thank you for your 5-star review and for sharing your experience as a contractor with eLuma! We’re so glad to hear that the flexibility and independence were valuable to you. We also appreciate your feedback on software and school connections. Our team is continually working to improve these areas to make the experience even smoother. We’re grateful for the work you contributed and wish you the very best in your career journey!
      2.0
      13 Apr 2026
      Speech language pathologist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pros Timely pay including pay for indirect time; access to a variety of testing materials

      Cons

      Poor to no communication regarding contract renewals; weak on-site communication. Unfortunately, from personal experience, eLuma has weak communication with contractors regarding on-site issues as well as contract renewals. If they are not renewing your contract, they may not tell you (which was my case) and instead, when you inquire, you are just told "schools are signing late this year," completing evading what is going on. There was an instance of another remote therapist being assigned to the school on the same day, the same time, and using the same room as I was using which reflects poor communication with the site to manage this situation appropriately.

      avatar
      eLuma Response
      1mo
      Thank you for sharing your feedback. We take clinician communication seriously, and we're sorry your experience with contract renewal and on-site coordination didn't reflect the standard we aim for. We've been actively improving our communication protocols around scheduling and renewal timelines heading into the next school year. We wish you well in your career.
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