GenScript Reviews

3.2

58% would recommend to a friend

(266 total reviews)

Frank Zhang and Sherry Shao

60% approve of CEO

52% positive business outlook

GenScript has an employee rating of 3.2 out of 5 stars, based on 266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

Reviews by job title

266 reviews
1.0
10 Apr 2025

If you value yourself, don't. Not even if you're desperate.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Shift work (Though you can negotiate a little bit on your off days, you probably can kiss having weekends goodbye. This does mean that you no longer have to 'fight' to take Annual Leaves to make your Public Holiday a long weekend though.) But this introduces the headache of exchanging working days/days off with your colleagues to get what you want. - They attempt to hold frequent activities/celebrations and give out free (very cheap) gifts to employees. However, because of how much work there is to do, you most likely won't be able to attend (provided it falls on your working days, again, shift work). - As most of the companies in this industry are located in Tuas, the current location of Genscript is considered accessible and convenient. There's at least three coffeeshops nearby as well, at reasonable price points, something that Tuas severely lacks. Majority of the stores don't open on weekends though (Shift work problems).

Cons

Cons: - Shift work (See the pros) - No work-life balance. They may ask you to come back on your day offs, or reject your requests for certain days you want to take off (because of the severe lack of staff due to extremely high turnover rates). - Non inclusive. Their attempt to translate their system/documents into English is very poor and half hearted. Anyone important/high up ONLY speaks and write in Chinese and fully expects you to do so, so if you intend to climb the ladder (provided you have that resilience) you'd need to be good at Chinese. This also means anything important is, by default, in Chinese. --> As above, communication between colleagues are usually in Chinese. - From speaking to other colleagues, career progression here requires you to be inhumanely perfect, or have insane resilience to endure being treated like you don't have a personal life outside of work. - Their performance evaluation targets are extremely unrealistic and punishing. Should you make a mistake, they focus on blaming you and punishing your performance evaluation. - The culture here seems to be quite toxic. They expect perfection (and beyond) from you, any less and they treat you like you deserve to be thrown in the trash. They will make you question your self worth and overwork you, and it still won't be good enough. The problem will always be *you*, because you're not devoting your entire soul and life to this company. - Based on the fresh grad employment survey, the pay they've offered (to me at least) is below average. Expected from a first job, but be prepared. For reference: It was a few hundred dollars below the 25th percentile. - HR will entice you to join this company with sweet half truths. Don't fall for it. The turnover rate in this company is high for a good reason. 80% of the employees here (at this time of writing) have been employed for less than 1 year. The remaining 20% are mostly non-locals who've dedicated themselves like sentinels and would likely never leave or change their ways. - It was never communicated or put into our contract that we weren't allowed to claim OT pay. However this rule is enforced, and you're only allowed to claim OT leave (leave-in-lieu). BUT the thing that makes no sense... is that you can only claim that if you OT for 2 hours minimum. So if you have to stay behind for an additional hour, that doesn't count as OT no matter how many days you're forced to do it. TLDR: High workload for very little pay and compensation.

1.0
23 Mar 2024

Don’t recommend

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing much. Just rather friendly colleagues, and can go back on time once work is done for the day.

Cons

Extremely toxic work environment. Colleagues are friendly but not the most helpful. Ask them a question and they don’t even bother helping much, just bare minimum. Can be overwhelming for new staff, as they want to learn as much but feels like they are annoying the senior staff when they ask questions, as they are always gathering around and chitchatting in other departments. Supervisors will shout at you if you are slow at your job, even if you are new and still trying your best to learn. No empathy at all from bosses. Don’t bother applying if you are not fluent or good in chinese as everything is chinese there including their system.

avatar
GenScript Response
2y
Thank you for your feedback, and we genuinely regret hearing about your negative experiences with your colleagues and supervisor. We understand the impact negative experiences can have on one's well-being and professional growth, and we sincerely apologize for any distress caused by the interactions you've described. Creating a supportive workplace is a priority for us. Your comments regarding the lack of helpfulness from colleagues and seniors do not align with the standards we strive to uphold. We take these concerns seriously and will look into the claim internally to ensure a positive experience for all employees. At GenScript, we are committed to fostering an inclusive corporate culture, and we value our employees' feedback and suggestions for continuous improvement with anonymous feedback platform and professional HR team available for employee to reach out to better understand and address concerns.
1.0
1 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Large business size provides opportunities for networking across various teams and regions.

Cons

Working here is like being a 24/7 slave. The company doesn’t care about your well-being or work-life balance. Even if you’re sick, there’s no backup for you, and you’re expected to keep up with tasks. Holidays are no exception—you’ll still be working through them, or you’ll come back to a mountain of tasks that feels impossible to clear. Career progression is non-existent; any hopes of moving up are dashed by absurd requirements and a lack of support. Performance evaluation is based on unrealistic targets, setting you up for failure and undermining your hardwork and sacrifice, including health and time with family. Worst of all, the boss will make you question your own self-worth, reducing you to just another cog in the machine. At the end of it all, you won’t just feel overworked—you’ll feel drained of any ambition or creativity. If you value your mental and physical health, look elsewhere.

Viewing 1 - 3 of 266 Reviews

Glassdoor has 299 GenScript reviews submitted anonymously by GenScript employees. Read employee reviews and ratings on Glassdoor to decide if GenScript is right for you.