Reviews by job title

46 reviews
1.0
10 Apr 2025

If you value yourself, don't. Not even if you're desperate.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Shift work (Though you can negotiate a little bit on your off days, you probably can kiss having weekends goodbye. This does mean that you no longer have to 'fight' to take Annual Leaves to make your Public Holiday a long weekend though.) But this introduces the headache of exchanging working days/days off with your colleagues to get what you want. - They attempt to hold frequent activities/celebrations and give out free (very cheap) gifts to employees. However, because of how much work there is to do, you most likely won't be able to attend (provided it falls on your working days, again, shift work). - As most of the companies in this industry are located in Tuas, the current location of Genscript is considered accessible and convenient. There's at least three coffeeshops nearby as well, at reasonable price points, something that Tuas severely lacks. Majority of the stores don't open on weekends though (Shift work problems).

Cons

Cons: - Shift work (See the pros) - No work-life balance. They may ask you to come back on your day offs, or reject your requests for certain days you want to take off (because of the severe lack of staff due to extremely high turnover rates). - Non inclusive. Their attempt to translate their system/documents into English is very poor and half hearted. Anyone important/high up ONLY speaks and write in Chinese and fully expects you to do so, so if you intend to climb the ladder (provided you have that resilience) you'd need to be good at Chinese. This also means anything important is, by default, in Chinese. --> As above, communication between colleagues are usually in Chinese. - From speaking to other colleagues, career progression here requires you to be inhumanely perfect, or have insane resilience to endure being treated like you don't have a personal life outside of work. - Their performance evaluation targets are extremely unrealistic and punishing. Should you make a mistake, they focus on blaming you and punishing your performance evaluation. - The culture here seems to be quite toxic. They expect perfection (and beyond) from you, any less and they treat you like you deserve to be thrown in the trash. They will make you question your self worth and overwork you, and it still won't be good enough. The problem will always be *you*, because you're not devoting your entire soul and life to this company. - Based on the fresh grad employment survey, the pay they've offered (to me at least) is below average. Expected from a first job, but be prepared. For reference: It was a few hundred dollars below the 25th percentile. - HR will entice you to join this company with sweet half truths. Don't fall for it. The turnover rate in this company is high for a good reason. 80% of the employees here (at this time of writing) have been employed for less than 1 year. The remaining 20% are mostly non-locals who've dedicated themselves like sentinels and would likely never leave or change their ways. - It was never communicated or put into our contract that we weren't allowed to claim OT pay. However this rule is enforced, and you're only allowed to claim OT leave (leave-in-lieu). BUT the thing that makes no sense... is that you can only claim that if you OT for 2 hours minimum. So if you have to stay behind for an additional hour, that doesn't count as OT no matter how many days you're forced to do it. TLDR: High workload for very little pay and compensation.

1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Paid on time -Friendly coworkers -In the city

Cons

Every single bad review on this company is true—I don’t even mean this in a hyperbolic way. If I could give this place zero stars I would have done it beyond a shadow of a doubt. For starters, almost every leadership position here (especially on the production side) is filled by an employee from their Nanjing headquarters, and despite promises that you may or may not be advanced to a supervisor, your chances of getting promoted to one is zero to none, simply because they’ll just find someone in Nanjing to fill in the needed leadership position. Career progression as a Biotechnologist is severely stunted here; even if you’re promoted to a senior Biotechnologist, your day-to-day duties remain exactly the same. Maybe you’ll just get added responsibilities for a slightly higher pay, but other than that the only thing distinguishing you from a new Biotechnologist is the ‘Senior’ in your title. Because leadership is predominantly Chinese, communication naturally defaults back to Mandarin most of the time, be it on Teams, Outlook, or even in-person. For Mandarin-speaking employees this isn’t a problem, but it becomes almost insensitive when you communicate with them in English and they respond to you in Mandarin, or when they expect you to understand the complicated scientific jargon in Mandarin. On their webpage for career opportunities, Genscript claims to be “a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce”, but I can count with one hand just how many non-Chinese employees there are working here. Furthermore, the work culture here is abysmal. There are periods where you can be severely overworked and consecutive days where you have to work overtime just to clear the workload for the day. The main reason why I believe the working culture here is appalling is the heavy blame culture being cultivated here, even if the higher-ups don’t realise it. When you make a mistake, be prepared to explain your actions (even if it is an honest mistake or a slip of the mind—in their eyes EVERYTHING is preventable and it is entirely your fault for screwing up). They’ll just come up with some corrective action that does zilch to solve the problem; on the contrary it just creates more steps for you to perform when you carry out your duties and make everything all the more vexatious. Naturally, clocking-in and out is a must here, and you have three strikes per month. Once you use up all your chances, you have to email a whole group of people just to have it scratched off your record. Honestly there’s just a lot of red tape involved for something as simple as attendance. The only silver lining here are your colleagues, everyone seems nice and friendly. Oh, and turnover rate is SO high that I barely see anyone who has stayed here for more than two years.

4.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- (At my site) most of the people are supportive, friendly and easy to deal with. I made a lot of friends out of my coworkers. Had a lot of fun time, definitely much more than I'd expect. Very nice HR and some other teams to help you - (At my site) not too much drama or toxic working environment that you have to live under pressure. I feel chill - No racism or descrimination. I can see some people are making things up and complaining about being "descriminated". If you see how busy the people are here, you know there's no way people would even have time to discriminate you. Please have some self-esteem and stop blaming others for things they never did. If you feel discriminated, you can always speak up, instead of leaving misinformation behind a screen as a excuse of your L's. - (For me) Decent pay. Not comparable to huge corps but definitely not too cheap - Have fun learning bio tech stuff if you are interested - Good work and life balance. Never felt pressured even after work

Cons

- Your experience may heavily depends on your department and manager - Working with different departments in different time zones and different languages may slow your work down - You probably will struggle everytime when it comes to budget for anything - Some managers are hard to work with

avatar
GenScript Response
3mo
Thank you for taking the time to share your feedback. We appreciate your balanced perspective and your honesty. We’re glad to hear you’ve experienced a supportive, friendly work environment with good work-life balance and opportunities to learn and grow. Creating a respectful and collaborative workplace is very important to us. We also value your feedback about cross-department collaboration, budget challenges, and management styles. We understand that experiences can vary by team, and we’re continuously working to improve communication, leadership, and overall support for our employees. Thank you again for sharing your thoughts — your feedback helps us continue to improve.
3.0
10 Feb 2025
Recommend
CEO approval
Business outlook

Pros

1. The salary package is average, but for entry-level positions, it’s considered quite competitive. 2. Free shuttle bus service to the nearest MRT station, making commuting more convenient. (It's provided by the building management , not the company itself)

Cons

1. The onboarding training could be significantly improved. As newcomers, it takes time to adapt to a company’s work environment and procedures. That’s why there’s a three-month probation period. Expecting employees to master everything within a week is unrealistic. 2. The office morale was quite toxic. Some staff members were vaping indoors, blaming colleagues unfairly, and even shouting at their desks, creating a stressful work environment. 3. Managers, please provide more support to new joiners—we truly need your guidance and help.

1.0
15 Jan 2026
Recommend
CEO approval
Business outlook

Pros

No pros, your work life depends on what grp/ department you’re in.

Cons

Discourage anyone wanting to join for this company as it really has no work life balance. You have to force yourself into prefect** human machine churning out products that will take most of your work hours, sometimes even needing to OT and they only pay OT pay after 2 hours.. you need to work on public holiday and weekends too. and added on top of that they would still add things for you to do. Everyone is just looking out for themself. You’re on your own. There is no help each other , back each other up things ard here… You’re on your own. It seems like genscript is purposely trying purposely increase their ratings too . Ya all deserve a 2.0

avatar
GenScript Response
4mo
We are sorry to hear you feel this way and thank you for your honest feedback. The company is always striving towards improving and we will take this feedback you have provided into designing initiatives that will hopefully lead to higher employee satisfaction
2.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Will give you a chance even with no experience because pay is low

Cons

Pay is low, a lot of work, requires active monitoring of work outside of work hours.

avatar
GenScript Response
1mo
Thank you for your feedback. We are glad to see that Genscript has been able to provide you with hands on working experience to help you grow within the biotechnology industry. We understand that there are some negative aspects of working in a high-volume and fast growing environment, and we are actively working towards making improvements for our US based colleagues.
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