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Hampton Inn by Hilton

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290 reviews
1.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Pros: • Exposure to hotel operations if you’re new to hospitality. • Some kind coworkers, but they’re also burnt out.

Cons

• Disrespectful and unprofessional management: Managers routinely discourage asking questions. Instead of supporting you, they respond with sarcastic comments like “What do you think you should do?”—even when clarification is clearly needed. • Hostile work culture: Mistakes are met with public humiliation rather than constructive feedback in private. There’s little to no regard for your dignity or mental well-being. • Unfair labor practices: Despite having previous hotel experience, I was paid $18/hour while coworkers with no experience made $21+. Overtime hours were often not reflected in my paycheck, and there was no access to a detailed timesheet. • Sexism and inappropriate behavior: The manager made repeated inappropriate and sexist comments, crossed boundaries with staff, and retaliated if he didn’t like you. He openly gloated about upsetting both staff and guests, calling himself “the devil” with pride. • Neglect of employee well-being: Expect to stand for full 8-hour shifts with no proper breaks, especially since this property is consistently busy. Management doesn’t care if you’re overwhelmed or overworked. • Unsafe and dismissive environment: Reports of maintenance staff making women uncomfortable were brushed off. When I brought it up, the manager told me to “take it as a compliment” and warned that speaking up might delay repairs. • Low morale across departments: Housekeeping staff were often rude or uncooperative, and overall teamwork suffered due to poor leadership.

3.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

The people are great. Great discounts through Hilton. Good career development courses.

Cons

High turn over rate. Demanding hours for management being that people quit often and your expected to work double shifts with no one to offer their help. Pay is terrible but expected in that state

4.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Food on shift, you get to meet a lot of nice people and work with a big team

Cons

Can be very unsociable hours which can mess up your daily routine, I worked there as a student, so it didn't always line up very well but I needed the extra cash. Minumum wage, but that's expected I guess

2.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Free lunch, and that is all

Cons

Really hard work, you cant sit, all 8 hours shift you should stand, No lunch break.

3.0
24 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Independence and freedom to maintain the breakfast and kitchen area, amazing support from front desk/GM during exceptionally busy mornings, free bottomless coffee and meal daily (for all staff, not just BAs), freedom to order preferred Hilton-approved breakfast items through distributer, warm interactions with guests

Cons

You will not make a livable wage and WILL need supplemental income, "full time" does not exist for Breakfast Attendants (max 6 hours 5x a week) unless you pick up front desk or Housekeeping roles as a supplement, poor communication with management, frequent payroll issues. ALWAYS CROSS CHECK YOUR PAY.

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Consistent hours, employee discount for hotel stays was a big bonus, owners and management was generally always on-call to assist with any problems.

Cons

Management was unable to resolve conflicts between staff, members of management caused a significant amount if drama and often created a hostile work environment.

Viewing 1 - 3 of 290 Reviews

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