InfoTrust Reviews

4.3

79% would recommend to a friend

(84 total reviews)
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Alex Yastrebenetsky

82% approve of CEO

77% positive business outlook

InfoTrust has an employee rating of 4.3 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The InfoTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

84 reviews
2.0
28 Jul 2025

Used to be great

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Progressive culture, great benefits, work flexibility, and great coworkers.

Cons

There's so much to say about how this company used to be great. I thought I would spend my career here. First, the business has significantly declined, with customers leaving like crazy. The business definitely felt like it was at a crossroads, with no clear vision for the future. C-Suite leadership who spent a lot of time relishing in themselves and marketing themselves as thought leaders, but ignoring their own employees. Managers (including c-suite executives) who don't show up to 1 on 1's or respond to needs and request from their teams to be able to execute their work and waste their time. Hiring a C-Suite leader who is clearly not a culture fit, because they check a diversity box. The best people have either resigned or had their positions eliminated. Favoritism and nepotism at play throughout my time there. At one point, HR said they would do bi-annual compensation studies because of constant inflation, then almost immediately walked it back because it was too time consuming. Pay is well below market value, but they try to compensate with great benefits. The company is a mess, and I would stay away.

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InfoTrust Response
10mo
Thank you for taking the time to share your experience. I appreciate your candid feedback, as well as your acknowledgment of some of the positives: our culture, flexibility, benefits, and the great people you worked with. These remain core strengths we’re proud of and committed to preserving. We are in the midst of a business transformation, and change is both exciting and demanding. It can create uncertainty, test alignment, and challenge our existing ways of working. While that can be uncomfortable, we view it as a natural part of growth and an opportunity to strengthen our organization for the future. Leadership engagement and communication are especially critical during times like this. We continue to invest in communication, how we support managers, listen to employees, and maintain focus on our long-term goals. I want to directly address the more serious concerns raised. As the Chief People Officer at InfoTrust, I take concerns about favoritism, equity, and inclusion seriously. We are committed to thoughtful, qualifications-based hiring and decision-making. We expect our leaders to model our values, and we take cultural alignment seriously at every level. When specific concerns in these areas are brought to our attention, we take them seriously and address them through investigation or appropriate action. Our core values guide how we operate as we continue to build a company people are proud to be part of. No company is perfect, and change is never easy, but we’re proud of the direction we’re headed. For those who are energized by building something new and growing through change, we believe InfoTrust offers an incredible opportunity. Thank you for your contributions to InfoTrust! If you’re open to sharing more specific feedback with me, I’d welcome that conversation. — Polina Panich, Chief People Officer
1.0
16 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Remote job, which offers flexibility and convenience.

Cons

Layoffs were handled poorly and lacked transparency; a large number of employees were let go without clear criteria. • New job openings were posted shortly after the layoffs, creating confusion and frustration. • Leadership consistently increased internal targets, then cited being “slightly behind” as justification for cutting staff — even though major clients were retained and salaries were being paid. • Layoffs affected individuals with serious personal responsibilities, including people with mortgages and dependents, which made the process feel harsh and disconnected from the values the company promotes. • Culture and values presented during all-hands meetings didn’t align with how decisions were made in practice. • Manager quality varies significantly; work-life balance and expectations depend entirely on who you report to.

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InfoTrust Response
11mo
As the Chief People Officer and on behalf of InfoTrust leadership, I want to thank you for sharing your experience. We recognize that this has been a difficult time for many, and we don’t take that lightly. Business decisions that impact people’s livelihoods are never easy, and we strive to approach them in a way that reflects our values, with empathy, clarity, and respect for the humans impacted. We know that how these decisions are made and communicated matters deeply. I really appreciate your candid feedback and the time you spent contributing to InfoTrust. Your feedback will be impactful for our journey ahead. We remain focused on building a culture grounded in trust, connection, and shared growth even through challenging moments.
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Glassdoor has 90 InfoTrust reviews submitted anonymously by InfoTrust employees. Read employee reviews and ratings on Glassdoor to decide if InfoTrust is right for you.