Reviews by job title

35 reviews
2.0
8 May 2025

Company review

Recommend
CEO approval
Business outlook

Pros

Good culture, hybrid work environment, competitive benefits

Cons

no leadership, poor communication, puts all the work on 1 employee

1.0
16 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Some very smart people at the lower levels of the company.

Cons

Low pay Toxic work environment Employees are overwork and underpaid There is not growth opportunity unless you are within the "boys group" High performance is rewarded with more work Managers give made-up negative feedback during performance reviews to prevent team members from getting a decent bonus. There is not room for innovation.

1.0
17 Sept 2024

Hard Pass

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I got paid to be there.

Cons

The retail auditing program is laughable. Zero training, zero follow up, zero calibration. Senior management does not know how to manage people and treat auditors, mid-level managers, cross- departmental team members, and clients terribly. Favors are exchanged for promotions, raises, and/or title changes. Bottom line - it's all about profit. People are overworked on a short staff to save money. And then get berated and thrown under the bus for doing something they couldn't be bothered to explain to you in the first place. I learned a lot during my time here. I learned exactly what NOT to do and how NOT to treat people in a successful, professional work environment.

4.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Lot to learn from NSF. Good work environment.

Cons

Need to have a better work life balance. Need better transparency from Management on direction of the Company.

1.0
6 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Storied background, historical mission, quite a bit of respect in the marketplace, which is based on the historical performance and values of the organization (the latter are now just declarations on paper and meaningless in real life).

Cons

The new CEO and all his cronies that he has brought in are very transactional. They are focused only on one thing - revenue. Yes, every organization must grow its revenue. But when it's done at the expense of squeezing out every droplet of blood out of people, piling double and triple duties on them, the outcomes are short-lived. The new leadership has created a truly toxic work environment. If you speak up even the least bit you will be kicked out of the organization. They have completely unrealistic expectations of people.

1.0
15 Dec 2025

NSF has lost its way

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The organization’s mission has historically been meaningful, and for many years I worked alongside committed employees who genuinely cared about the work and each other.

Cons

I was a tenured employee who experienced several restructures over my time with the company. In my experience, the most recent restructure—following changes in executive leadership—was the most challenging and had the greatest negative impact on culture. Since that transition, leadership decisions at the executive and Senior Leadership Team (SLT) level contributed to what I experienced as an increasingly toxic and high-pressure work environment. The organization became heavily focused on revenue and micromanagement, often at the expense of employee development, trust, and the company’s stated mission. Additionally, SLT introduced a “Courageous Leadership” program that, in practice, created pressure for managers to rate employees lower during performance reviews. This approach limited raises and bonuses, even for employees who met or exceeded their goals, which was demoralizing and eroded morale and trust.

1.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

None, a toxic workplace is not worth it

Cons

A newly hired director of toxicology has managed to turn this into the worst place I have ever worked in an astonishingly short amount of time. Her leadership is openly fear-based, condescending, and riddled with poor communication and blatant favoritism. Expectations changed constantly, were rarely communicated clearly, and were enforced through rude remarks and everyday belittling rather than actual guidance. Work-life balance has ceased to exist, stress is constant, and misery is now the default team culture. That’s not to mention mental health has plunged. People have stopped collaborating or doing their best work and focused solely on survival or avoiding becoming the director’s new target for her condescension and hostility. I actively dread work every day and am trying to GET OUT

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Glassdoor has 634 NSF reviews submitted anonymously by NSF employees. Read employee reviews and ratings on Glassdoor to decide if NSF is right for you.