Does Neighborly® pay their employees well?

According to anonymously submitted Glassdoor reviews, Neighborly® employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Neighborly®. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Neighborly®?

55% of Neighborly® employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Neighborly® 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Neighborly®?

Franchise Business Coach (16) , Marketing (12) , Manager (6) , Executive Assistant (4) , Franchise Consultant (4) , Franchise Owner (4) , Operations (4) , Contract Administrator (3) , Director (3) , Franchise Business Consultant (3) , Franchise Owner/Operator (3) , Staff Accountant (3) , Administrative Assistant (2) , Anonymous- Salaried Staff (2) , BDM Manager (2)

What are the pros of working at Neighborly® according to real employee reviews?

"The people there are great to work with and overall it is a good day to day environment." ((in 27 reviews)); "Advancement opportunities" ((in 7 reviews)); "Great colleagues, committed to the cause with terrific franchise networks in the UK" ((in 7 reviews)); "Neighborly UK offers a fair work/life balance." ((in 6 reviews)); "Great training and support." ((in 6 reviews))

What are the cons of working at Neighborly® according to real employee reviews?

"Compensation and benefits are poor" ((in 14 reviews)); "Low pay, 50 to 60 hours weekly with no over time for Accountants." ((in 12 reviews)); "My experience at Neighborly has been largely defined by poor leadership practices, lack of structure, and unhealthy delegation patterns." ((in 12 reviews)); "20% higher salaries." ((in 10 reviews)); "Management is clueless and will expect you to do the work of 2" ((in 10 reviews))

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Neighborly®

Neighborly® Reviews

3.3

55% would recommend to a friend

(271 total reviews)

Mike Davis

56% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.4

Culture and values

3.4

Work/Life balance

3.1

Career opportunities

2.8

Senior management

2.7

Compensation and benefits

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

271 reviews

2.0

9 Jul 2019

Beware owning a Neighborly Franchise

Franchise owner

Recommend

CEO approval

Business outlook

Pros

They are great at cheerleading and the time share style sales pitch

Cons

The fees and the cost of the licensing will wipe out any resemblance of a profit margin. Also, they dont tell you that if you want to sell your franchise, it will be worth very little. Finally, they lock you in for a decade and will litigate you to death for future royalties if you fail and shut down.

Neighborly® Response

Thank you for the feedback. We are not aware of any situations as described in your review, but would be happy to discuss with you further. Please reach out to People.Services@nbly.com at any time.

1.0

24 Jan 2020

Buyer Beware

Franchise owner

Recommend

CEO approval

Business outlook

Pros

Good sales techniques to get you convinced into investing your money

Cons

Unrealistic about almost everything Minimal support Unprofessional compliance department Sell you territories that cannot support a franchise

1.0

29 Jun 2020

Please Stay Away-Don't let desperation for a job lead you to this place.

Management

Recommend

CEO approval

Business outlook

Pros

They offer drinks in the break room and some of the employees are really great people with a desire for more.

Cons

Please stay away from this company. They just had a bunch of employees write good reviews at the top to cover up the bad ones from former employees who are really telling the truth. Now what kind of company does that? If you have a great company you wouldn't need to to that. Code of Ethics is a joke that some in top management do not live by. They are great code of ethics but if all employees don't stand by them they ring hollow. It's a highly toxic, non enjoyable work environment with people that smile in your face. Certain managers will flat out lie on their employees to fit their narrative . There is micromanagement especially on the marketing side-the Irving office is the worst. The insurance is not great-you might as well not have any. No team camaraderie or team building. Leadership is greatly missing in the organization. No real room for advancement.

Neighborly® Response

We do regularly solicit feedback from new and existing associates on their experience at Neighborly through engagement surveys and also encourage them to leave reviews on Glassdoor if they feel compelled to do so. We do not monitor or direct feedback in any way, and request everyone be honest in their feedback/opinion before posting on Glassdoor. We apologize if this process was taken out of context, but believe hearing from our associates is very important to further enhance the associate experience. We would be glad to discuss your concerns in greater detail with you. Please reach out to people.services@nbly.com.

Viewing 1 - 3 of 271 Reviews

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