Does PenguinPickUp pay their employees well?

According to anonymously submitted Glassdoor reviews, PenguinPickUp employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at PenguinPickUp. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at PenguinPickUp?

72% of PenguinPickUp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PenguinPickUp 4.1 out of 5 for work life balance, 3.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at PenguinPickUp?

Customer Service Associate (14) , Customer Service Representative (13) , Associate (4) , Customer Associate (4) , Sales Associate (4) , CSA - Customer Service Associate (2) , Lead Customer Service Associate (2) , Warehouse Associate (2)

What are the pros of working at PenguinPickUp according to real employee reviews?

"Flexible hours and the job is easy" ((in 6 reviews)); "Friendly staff" ((in 3 reviews)); "Good people." ((in 3 reviews))

What are the cons of working at PenguinPickUp according to real employee reviews?

"bad management worse pay no benefits minimum wage not good to work for" ((in 7 reviews)); "No benefits" ((in 4 reviews)); "Bad management and supervisors do not seem to care about the employees, rather only how to make money" ((in 3 reviews))

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PenguinPickUp

PenguinPickUp Reviews

Compare reviews

3.5

72% would recommend to a friend

(61 total reviews)

30% positive business outlook

Ratings by category

4.4

Diversity and inclusion

4.1

Work/Life balance

3.5

Culture and values

3.2

Senior management

2.6

Compensation and benefits

2.6

Career opportunities

PenguinPickUp has an employee rating of 3.5 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

61 reviews

2.0

5 Nov 2025

sinking ship

Store manager

Recommend

CEO approval

Business outlook

Pros

the job was pretty easy, store was easy to manage, upper management wasnt constantly in my business about things. pay was kind of ok for managers, plus bonuses

Cons

not much room to grow once you hit store manager pay wasnt enough for how busy some stores were compared to the dead ones

4.0

2 Sept 2025

Great place to work with flexible hours

Associate

Recommend

CEO approval

Business outlook

Pros

good team, training and support

Cons

pay was not amazing but work wasnt very demanding.

4.0

15 Jul 2025

Decent JOB

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The hours were great, the customers were very nice, and the job was not too hard. Just do your job and go home.

Cons

They closed down a few units. The Unit I was working at was one of them.

Viewing 1 - 3 of 61 Reviews

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