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Pharma Logistics

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23 reviews
1.0
10 Feb 2022

Disappointing.

Recommend
CEO approval
Business outlook

Pros

The concept is good and there is an industry need.

Cons

Lack of vision. Company has been doing the same thing for 25 years. Healthcare industry has changed, and is changing rapidly. Competitors have brought in additional services and product lines, allowing for bundling and savings. High turnover. The entire executive team (save one or two) has turned over in the last 12-18 months. The rest of the company has not faired better with key individuals leaving at an alarming rate. Management style. Be ready for micromanagement. While accountability is what is said, which is great and in concept sounds wonderful. Be ready to have to say the date and time a project will be completed and if you say 5pm without the CTS, you are corrected. If you happen to miss the deadline, send the email at 5:05pm instead of 5pm that is unacceptable and you will hear about it. Results don’t matter, the ability to have the tracking system on your laptop say you worked 8 hours that day is what’s important, and yes you will be asked about long breaks without computer activity. So you should be ready to wiggle your mouse while on those phone calls. CEO. My way or the highway mentality. Unrealistic growth goals in a shrinking market. Sole focus on margin and shareholder value, privately held so he’s the only shareholder, vs doing what’s right for the customer. Lack of trust and vision within his own leadership team.

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Pharma Logistics Response
4y
Thank you for more than 5-7 years with us. We are glad we were your employer of choice for so many years and thank you for your contributions. It’s true the Executive management team has experienced turnover (The Great Resignation) but we are thrilled with the contributions we are seeing from the new talent. Their energy, enthusiasm and results have been outstanding. Fresh ideas and new perspectives have a way of energizing an organization. It’s also true we have been doing the same thing for 25 years. Not the same way of course, but that singular focus is a tremendous advantage for us in a competitive market. Deadlines are arbitrary at some companies, but our customers deserve better. Being late isn’t acceptable and “hearing about it” is how we define accountability. We respect that for some, that’s micromanagement. Our CEO encourages fierce conversations where everyone’s voice is heard but admittedly doesn’t lead by consensus. After an issue is processed, a decision is made, and everyone is expected to pull on the rope in the same direction. Thank you again for your post and we wish you well.
1.0
8 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Most of the co-workers are really nice

Cons

They don't care about your health, they will over work you and the raises are trash, the company keeps getting greedy,management don't care unless you work at corporate and they have a lot of favoritism

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Pharma Logistics Response
5y
We are currently in a growth mode, and there is a lot of work keeping our Pharmers busy, which is a good problem to have! We strive to make our work environment safe, health and comfortable for our Pharmers, and thank our teams often for their contribution to the success of Pharma Logistics. We also took measures over the summer to increase the compensation of our Fulfillment team to ensure it was equitable in the market place. It is unfortunate, you did not appear to have the same great experience our other Pharmers are enjoying. We are always open to hearing how processes can be improved to meet the needs of our customers and Pharmers.
4.0
15 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Upper management is very nice

Cons

Compensation is not the best but not the worst

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Pharma Logistics Response
2y
Thank you for taking the time to provide your feedback on your experience at Pharma Logistics. It's positive to hear that you've had a good interaction with upper management. Regarding compensation, your input is duly noted. We appreciate your insights and your dedication to the company.
5.0
22 Jul 2022

I love the "team" environment and culture!

Anonymous employee
Recommend
CEO approval
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Pros

The management team puts a lot of effort into each of their teams and the company. Employees always come first. I feel my hard work is ALWAYS recognized. Our new facility is awesome! I'm noticing how much the company is investing into technology to help me do my job and I love learning new things. I've held several positions and find that if you work hard you don't even needs to ask to move into another position; they will.

Cons

I would like to see the company encourage employees to learn more about the industry or offer industry-related training. We had a great training program that seems focus was lost.

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Pharma Logistics Response
3y
Thank you for your post and more than 10+ years on the job! We are proud to hear that you have had such a positive experience during your tenure with Pharma Logistics. We truly value our employees and know that with the right tools, technology, and support, there is no telling just what our employees are able to accomplish. As you know, Continuous Improvement is a top priority for us and we will continue to look for more ways to incorporate training opportunities and ways to further industry knowledge. Pharma Logistics considers remote work to be a viable, flexible option when both the Pharmer and the job are suited to such an arrangement. Remote work may be appropriate for some Pharmers and positions but not for others. Remote work is not an entitlement, it is not a companywide benefit, and it in no way changes the terms and conditions of employment with Pharma Logistics. Pharmers may be allowed to work from home a maximum of two (2) days per week with the understanding that Wednesdays are mandatory in office days.
5.0
15 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Positive co-workers who are willing to answer any question or help any other Pharmer. Their seems to be the ability to grow within the company. Leadership / management have made themselves available anytime I've asked, which is rare in most organizations. Overall, a refreshing place to call work.

Cons

A steeper than anticipated hill learning the various aspects of the company as a new employee, more likely as a result of social distancing and Covid.

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Pharma Logistics Response
5y
Thank you for your review and feedback. COVID has impacted various business areas, and I am sure it is more difficult for a new hire to onboard during these socially distanced times. Please reach out to your HR Business Partner if we can provide additional training or support to help you in your learning of the company to support your success. We have an open door policy if you need to talk in the future.
1.0
14 Feb 2022

Do yourself a favor, run away! Fast!

Anonymous employee
Recommend
CEO approval
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Pros

There are some good people there.

Cons

Toxic culture Micro management style of leadership. but will make you sit through a training called “involved management” which is the toxic spin they’ve put on it. Zero trust from the top down. Be prepared to be monitored anytime you’re on your computer. ActivTrack is used to “gather data for growth opportunities” that’s what they tell you anyways. But it’s really used as a tool to monitor your every move. You better wiggle that mouse so the screen doesn’t go black and you get dinged on the weekly report. Bullying, controlling, narcissistic CEO (check out his LinkedIn posts) he’s made it his mission to let the “haters” (former employees) know how he feels about them . His response and actions are anything but that of a professional and dignified owner of a company!

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Pharma Logistics Response
4y
Thanks for recognizing the really great talent at Pharma Logistics…..we agree! It’s rewarding to see them acknowledged. We do practice involved management as we expect our leaders and managers to be present, visible, and engaged with their team and not to lead from behind a desk. We also expect our leaders and managers to use data to provide meaningful, fact-based feedback to their team, instead of relying on “feel”. Tools like Activ Trak allow that to happen. We know not everyone will appreciate that style of management, and that’s o.k. But if you choose to work here, you will find truthful, fact based, meaningful coaching from your involved manager. Thank you again for your post and we wish you well.
1.0
22 Oct 2020

Don’t apply here

Recommend
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Pros

Lots of overtime if you need hours

Cons

Management is not good, they all lie to employees

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Pharma Logistics Response
5y
Honesty is a core value of Pharma Logistics, and one that we take very seriously.
5.0
5 Apr 2022

Pharma Logistics Leads Reverse Pharmaceutical Distribution in CI

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pharma Logistics wants to do things the right way. They have embraced a Lean Six Sigma approach to problem solving. Through continuous improvement (CI) methodologies and certification of employees across the organization, Pharma Logistics is systematically improving every part of their business. Management is tough but fair, allowing employees to challenge the status quo but only if they have their facts straight and the data to back it up.

Cons

Pharmaceutical reverse distribution is a challenging industry because it is never at the top of the customers to do list. It is viewed by most as a necessary service but not a top priority. This makes it a challenge if you are used to working in industries where customer feedback and customer satisfaction is a major driver of corporate strategy. Pharma Logistics does a good job of trying to anticipate the needs of their customers in the face of receiving minimal direct feedback.

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Pharma Logistics Response
4y
Thank you for your post and for recognizing the investment we have made in continuous improvement. We are excited to bring new Pharmers into the certification process and are confident our customers and Pharmers will benefit from this focus. You correctly point out we are a data driven organization that challenges the status quo everyday. We are committed to Lean Six Sigma and thank you for being part of the team who recognizes it's many benefits. Thank you again for your post!
4.0
9 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Pharma Logistics is a great company to work for. If you are not familiar with the industry the support you are given to learn is unmatched. Management is always there to support you if needed as well. You are able to work a hybrid schedule which is also extremely beneficial.

Cons

*manual procedures, not everything is automated just yet. work in progress.

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Pharma Logistics Response
2y
Thank you for your review. We're delighted that you find Pharma Logistics to be a great place to work, with excellent learning support and management backing. Our hybrid schedule and commitment to learning are indeed important aspects of our company culture. Your feedback is valued as we continue to enhance our processes.
1.0
14 Feb 2022
Recommend
CEO approval
Business outlook

Pros

A cool industry where you can learn a lot about what it takes to run a pharmacy well and how many bottlenecks there are to the current state of healthcare in America. The experience communicating with a large variety of stakeholders (pharmacy directors, operations of healthcare systems, etc.) Some travel (too much of that with their turnover these days - ask to see that data, I'm sure they'll have a story around that lol)

Cons

Horrible management that doesn't trust anybody (we are what we resist right), subpar pay, traditional hierarchy, no respect for your families or personal time, and micromanagement with software that tracks your every move (by car and keystrokes). Get used to the darkness or get out.. not much choice.

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Pharma Logistics Response
4y
Thank you for taking the time to post. It sounds like the travel associated with your position was too much for you and your family and that’s o.k. Being on the road often isn’t for everyone. We go where our clients are and they depend on us to take care of them. We trust you have found a position that is a better fit for you and wish you the best.
Viewing 1 - 3 of 23 Reviews

Glassdoor has 145 Pharma Logistics reviews submitted anonymously by Pharma Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Pharma Logistics is right for you.