Reviews by job title

16 reviews
1.0
30 Sept 2020

Dumpster Fire

Recommend
CEO approval
Business outlook

Pros

The product is good if deployed properly

Cons

-This is the worst company I have ever worked for. I left for a better company that doesn’t lie to both employees and customers. I quit and my review is not based on being terminated. -No integrity and a general lack of ethics. -Operational friction -Horrible communication internally as well as with customers. -They lie to customers- “only $5k guarantee one the industry” which is false. If you question them on this they dismiss it even with proof. -Lie about the SLA which states they ping the cameras every five minutes to ensure they are operable. I had several customers experience losses and they were denied because their cameras hadn’t been working for an extended time. -HR seems very confused about how the HR function is supposed to operate. -They will find every possible way to try and short you on pay.

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Pro-Vigil Response
4y
I’m so sorry to hear about these events. As with any high growth company, we have gone through many changes as we continue to grow and the environment is much different now than it was a year ago. That said, your feedback will help us get better so thank you for taking the time to tell us about your experience.
1.0
26 Jun 2023
Recommend
CEO approval
Business outlook

Pros

The team before it was broken apart

Cons

Shanon in marketing! No communication with the SDR team. Good luck ever getting a raise, they specifically don’t give raises to the SDR Team. The SDR team is the black sheep of the company.

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Pro-Vigil Response
2y
Thanks for your feedback. Understanding the problems helps us work towards a solution together so we appreciate your honesty. We are striving to improve the experience for both employees and customers, and we will discuss these issues internally to ensure you are taken care of.
2.0
17 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Talented and supportive peers — I worked with some of the smartest, most committed colleagues in my career. Strong product-market fit in a growing industry. Compensation was competitive. Opportunities to make a real impact (if you could navigate the politics).

Cons

Leadership culture is toxic. Psychological safety is non-existent, and questioning decisions — even constructively — often led to retaliation or exclusion. Frequent turnover of high performers, especially women and underrepresented voices. Lack of accountability at the top: promotions seemed based on loyalty over results or integrity. Morale is consistently low due to fear-based management, siloed communication, and reactive decision-making. Their only goal is to sell the company. There is no emphasis on client or employee retention.

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Pro-Vigil Response
4mo
Thank you for taking the time to provide thoughtful feedback and for recognizing the strength of our team, product, and compensation. We understand how critical leadership, communication, and psychological safety are to a healthy workplace and take these concerns seriously. We remain committed to listening and strengthening our culture as the company evolves.
1.0
30 Mar 2021
Recommend
CEO approval
Business outlook

Pros

It's a good project they hold over there.

Cons

Let me tell you why you shouldn't take it 1. No 2 day week off 2 . No breaks ( yes you heard me correct) 3. Management is never changed from almost 10 years ( hope you understand why it isn't changed) 4. The entire company Management works with determination when ever its against employees. 5. Don't you ever dare to think some one on the Management is going to help you out of course they pretend to help you but remember why the Management is same since 10 years because they are one. 6. No shift allowances 7. No growth ( seriously) 8. Salary (peanuts ) * one thing iam not telling anyone not to join this company you can go ahead if you are someone with out good communication and no technical background and got an offer from this company and left with no other choices then you can blindly take it. My review is for those who were good with communication and worked some skills for building a beautiful career in IT. * yeah I know it seems like a review from a frustrated employee lol* Even i felt the same way when iam reading the glassdoor review prior to join this organization. So thought of helping someone who value their career and worked of for it.

5.0
4 Feb 2026

Great Place to Work

Recommend
CEO approval
Business outlook

Pros

Straightforward & professional- New Leadership DSM- WEST COAST FIXED - One of the best Leaders. Strong alignment with the company’s mission and purpose Positive, people-focused culture that encourages collaboration and accountability Significant improvements and stability since new leadership took over Clearer direction, better processes, and more transparent communication under current management

Cons

The company faced a period of elevated turnover last year, largely tied to previous upper leadership decisions Since the leadership change, there has been a clear focus on rebuilding trust, improving communication, and retaining talent While change took time to stabilize, the new leadership team is successfully strengthening culture and long-term employee engagement

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Pro-Vigil Response
2mo
It’s encouraging to hear that the recent leadership changes and clearer direction are making a meaningful difference at Pro-Vigil. Strengthening processes, improving transparency, and reinforcing a collaborative, accountable culture continue to be key priorities. We remain committed to building long-term stability, rebuilding trust where needed, and supporting our teams as we advance our mission and future growth.
2.0
3 Apr 2025
Recommend
CEO approval
Business outlook

Pros

The mission is compelling: preventing crime in real-time is a value proposition that matters. Some passionate, talented individuals at the ground level who care deeply about doing good work. Opportunities to learn crisis management, cross-functional politics, and rapid problem solving — fast. If you want to stress-test your leadership skills, this is a masterclass in resilience.

Cons

Toxic leadership dynamics at the executive level. Top executives often lead through fear, not inspiration. There is little transparency, and communication is frequently reactive, dismissive, or punitive. This creates a culture of blame and defensiveness rather than growth and accountability. Internal promotions are rare. Despite strong talent within the org, executive leadership consistently favors external hires with “pedigree” backgrounds more for optics during a potential sale than long-term team development. This erodes trust, limits career growth, and fuels attrition. Strategic direction shifts without warning or meaningful input from the people closest to the customer or the problem. Decision-making is highly centralized but inconsistently enforced. Some issues get micromanaged while others fall through the cracks entirely. Sales and CS teams are routinely set up to fail due to poor cross-functional alignment and a lack of investment in scalable processes. Burnout is normalized. Success often depends on working around the system instead of within it. Training and onboarding are incomplete and uneven. Knowledge is tribal, and the burden to "figure it out" is placed on new hires. Pockets of strong talent exist, but morale is frequently undermined by leadership behavior and lack of trust.

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Pro-Vigil Response
4mo
Thank you for taking the time to share such a detailed perspective. We’re glad you recognized the importance of our mission and the dedication of many individuals across the organization. We also acknowledge your feedback regarding leadership, communication, alignment, and development. These are critical areas for any growing organization, and input like this helps guide where continued focus and improvement are needed. As Pro-Vigil evolves, we remain focused on strengthening transparency, collaboration, enablement, and pathways for growth to better support our teams. We appreciate your contributions during your time with the company and wish you continued success.
5.0
26 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Great team, communication within the employees

Cons

so far the company is great

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Pro-Vigil Response
1y
Thanks for sharing your experience with the community!
Viewing 1 - 3 of 16 Reviews

Glassdoor has 215 Pro-Vigil reviews submitted anonymously by Pro-Vigil employees. Read employee reviews and ratings on Glassdoor to decide if Pro-Vigil is right for you.