1. Owner ensures an atmosphere of ZERO transparency - Appointment reps will never see exactly what happens to their appointments - Thus keeping there pay checks at the minimum $10/hr.
2. Also not paying them on most sales made by the AC techs. Note AC can cost from $3k to $10k - but Appointment rep makes ONLY $50 per sale that they know about.
3. High level of turnover on a weekly basis - revolving door
4. Owner and management screams at Reps regularly
5. Bathrooms are never cleaned - owner refuse to invest in a cleaning service