Does SBFM pay their employees well?

According to anonymously submitted Glassdoor reviews, SBFM employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SBFM. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SBFM?

73% of SBFM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SBFM 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at SBFM?

Cleaner (168) , Cleaning Operative (30) , General Cleaner (25) , Janitor/Cleaner (17) , Domestic Assistant (8) , Commercial Cleaner (7) , Domestic Cleaner (4) , Manager (4) , Recruiter (4) , Account Manager (3) , Area Supervisor (3) , Cleaning (3) , Office Cleaner (3) , Regional Manager (3) , Account Executive (2)

What are the pros of working at SBFM according to real employee reviews?

"Good company and pay and wages" ((in 11 reviews)); "Great Culture second to none" ((in 10 reviews)); "Flexible hours and great atmosphere" ((in 9 reviews)); "Great team to work with ." ((in 8 reviews)); "Great, friendly working environment and company values." ((in 7 reviews))

What are the cons of working at SBFM according to real employee reviews?

"Poor management communication over the weekend." ((in 16 reviews)); "Poor communication" ((in 10 reviews)); "managers don't come on site enough." ((in 5 reviews)); "Previous line managers have been rude and unreasonable to employees suggesting it was irresponsible to make complaints about management as we have to be ‘team players’ despite not having any support from management" ((in 4 reviews)); "Minimum wage, can’t think of any more!" ((in 3 reviews))

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SBFM

SBFM reviews about "management"

66% positive business outlook

Ratings by category

4.0

Diversity and inclusion

4.0

Work/Life balance

3.8

Culture and values

3.7

Senior management

3.6

Career opportunities

3.5

Compensation and benefits

Reviews by job title

69 reviews

1.0

26 Jul 2025

Modern Day Slavery

Cleaner

Recommend

CEO approval

Business outlook

Pros

Have the timegate app to get additional shifts.

Cons

Contracted hours reduced without negotiation or consultation. Equipment broken for months but still expect you to deliver a high standard of cleaning. Cannot get a hold of HR or management easily. Have to send email s and wait at least one week for a reply. When sent to sites sometimes the site is not aware they have or need a cleaner so you are sent home and not paid. If sent home early because the site closed early you will not be paid.

SBFM Response

10mo

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. We are committed to fair treatment, open communication, and providing the resources our teams need to do their jobs well. We take issues such as equipment maintenance, scheduling, and timely responses from management very seriously, and we regret if we’ve fallen short in these areas. We would really like the opportunity to understand your concerns in more detail and work towards a resolution. Please reach out to us directly at marketing@sb-fm.co.uk so we can address these points promptly. Thank you again for your honesty - your feedback helps us improve both for you and for the wider team.

4.0

21 Nov 2025

Very good working hours

Cleaner

Recommend

CEO approval

Business outlook

Pros

Pay is alright not too bad

Cons

Management was very poor and sometimes not helpful

SBFM Response

4mo

Thank you for sharing your feedback - we’re pleased to hear you’ve had a positive experience with working hours and that you're generally satisfied with pay. We’re sorry to hear your experience with management wasn’t as supportive as it should have been. We know how important day-to-day leadership is, and we’re always working to ensure our teams feel heard, respected, and supported on site. If you’re happy to share more about your experience, please do reach out to us at feedback@sb-fm.co.uk - we’d really value the opportunity to listen and improve. SBFM Team

3.0

19 Apr 2026

Decent company but low pay

Cleaning operative

Recommend

CEO approval

Business outlook

Pros

A good number of available shifts in central London. Decent working environment and management support.

Cons

Most shifts were in two hour blocks, the pay is low

SBFM Response

1mo

Thank you for taking the time to share your feedback. It’s great to hear you found the working environment and management support positive, as well as the availability of shifts. We appreciate your comments around shift patterns and pay. We aim to provide flexible working opportunities that suit a range of needs, though we understand this may not always work for everyone. Feedback like this is important in helping us review how we structure roles and support our teams. If you’re open to it, we’d welcome the opportunity to understand more about your experience - please feel free to contact us at feedback@sb-fm.co.uk. Thank you again! SBFM Team

5.0

6 Feb 2026

flexible hours

Cleaner

Recommend

CEO approval

Business outlook

Pros

good flexibility for working hours good management good benefits - discounted gym management

Cons

can't think of any - good company

SBFM Response

3mo

Thank you for taking the time to leave such a positive review - and for being part of the SBFM team for over three years. We’re really pleased to hear that the flexibility, management support, and benefits have made a difference to your experience. Creating roles that work around people’s lives while still offering stability and support is something we’re proud of. We truly appreciate your continued contribution and are glad to have you as part of the team. SBFM Team

1.0

16 May 2026

Toxic environment with favoritism and poor management

Area supervisor

Recommend

CEO approval

Business outlook

Pros

Absolutely nothing good about them

Cons

Get rid of people with no good reason Run you to the ground Management rubbish as have their favourites Cant organise anything Apps they use are rubbish Bad company to work for Push people out You can't even have an opinion

1.0

15 Sept 2025

Avoid at all costs

Cleaner

Recommend

CEO approval

Business outlook

Pros

There are no pros to this company

Cons

Unable to contact any management what so ever, Never paid correctly, never given equipment to do my job, unable to contact payroll (apparently they don’t have a payroll or hr department) absolute joke of a company, the worst I’ve ever known!

SBFM Response

8mo

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time with us hasn’t met expectations, particularly around communication, pay, and access to support - these are serious concerns that we do not take lightly. We understand how frustrating it must be to feel unheard or unsupported, and we’re committed to improving these areas across the business. We would really welcome the opportunity to investigate your concerns further and make things right where possible. If you're open to it, please contact us directly at feedback@sb-fm.co.uk so we can look into your experience in more detail. Your feedback helps us identify where we need to improve, and we appreciate you bringing these issues to our attention.

3.0

27 Mar 2026

Ok but there is no training or interventions

Cleaner

Recommend

CEO approval

Business outlook

Pros

Casual kinda chill depending on the store you get. Good online logging system.

Cons

There is 0 management or training or interventions your kinda just left to get on with it but this can get you criticised because everyone who works at SBFM have different expectations there doesnt seem to be 1 sheet of we expect this, that all the employees have mutual agreeance on.You will have the clients who run the store asking you to do specific cleaning tasks according to what they want which is to be expected! but then this gets you in trouble with SBFM so your kinda stuck between a rock and a hard place. Your kinda just thrown into it and are just expected to know how to use and clean machinery with 0 training despite them saying they train THEY DO NOT you get like a few general power point slides which everyone who came into my store also said this was the case.You never see your managers ever and its very hard to get in contact with them I think I saw mine like once in person and it was because the client was reviewing the store not because they came to see us and obviously they just invalidated any concerns we had. My main CON with working here and also employing this company is they have a extremely bad hiring/recruitment team they will hire anyone GENUINLY and it really shows like they clearly do no checks into the people they hire (allegedly) because I had some very odd people working with me that def should not of been there and it seems to be continuing despite me having left with new comers. Also they go on about career progression there is genuinely no progression this is just because it looks good for them obviously.

SBFM Response

1mo

Thank you for taking the time to share your feedback. We’re sorry to hear that your overall experience didn’t meet expectations, particularly around training, management support, and communication. This is not the experience we want for our colleagues, and your comments highlight areas where we need to continue improving - especially in ensuring consistent onboarding, clearer guidance on-site, and visible support from management. We would really welcome the opportunity to understand more about your experience and look into this further. If you’re open to it, please contact us at feedback@sb-fm.co.uk so we can review this in more detail. Thank you again for your honesty - it helps us improve how we support our teams. SBFM Team

2.0

5 Feb 2026

OK...

Cleaner

Recommend

CEO approval

Business outlook

Pros

Ease of equipment Great if you prefer to work alone

Cons

Management often unavailable to contact Lack of sufficient in-person training Pressure to work at multiple locations per day for long hours

SBFM Response

3mo

Thank you for taking the time to share your feedback. We’re pleased to hear that you found the equipment easy to use and appreciated the independence the role can offer. We’re sorry to hear that other aspects of your experience didn’t meet expectations, particularly around communication, training, and workload across multiple locations. Access to management support and clear health and safety communication are extremely important, and your comments highlight areas we need to continually strengthen. We would welcome the opportunity to understand more about your experience so we can review this properly. If you’re open to it, please contact us directly at feedback@sb-fm.co.uk. Thank you again for your honest feedback - it helps us improve how we support our teams. SBFM Team

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SBFM reviews about "management"

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Reviews by job title

Modern Day Slavery

Very good working hours

Decent company but low pay

flexible hours

Toxic environment with favoritism and poor management

Avoid at all costs

Ok but there is no training or interventions

OK...

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