SBGA Reviews

Management and coworkers are very supportive of you and where always willing to help you out. Team spirit is very strong with this company. Solid 40 hr. work week with decent commissions if you make sales

Being that I worked as a Recruiter for the company for close to 3 1/2 yrs what I can say is this.... It's amazing that this company is still up and running, especially the way that they manage from top to bottom. Beginning as a recruiter for the outside sales reps we definitely misinformed job candidates by giving them false information. First off there's no way on god's green earth that the outside sales reps on average are making 65k-85k in their first year, the probability of I would say 20% of 1st year outside sales reps making that kind of money is slim to none!! The way the compensation is structured is to benefit the company only, I guess really "investing" in their people isn't high on the priority list, they make the outside sales reps jump through hoops to get any kind of money and micromanage them via "keep on track" calls or "Monday morning meetings" which are a requirement. Then we as recruiters tell them that they receive "lead generation support" which comes in the form of a call center rep setting up bogus appointment s that most of the time the store owner didn't agree upon. Next they have the candidates pay for their own flight, rental car, and food while coming out here for a two week training. All in all with expenses calculated generously in the companies favor I would say on average a person coming out for training will be out close to $1,500 or more but the company wants to show they invest in you by providing a "travel allowance" ranging from 500 - $800 so again if you're forking out at minimum $1,500 you're still in the red $700 and oh, they don't provide the travel allowance until the last day of training so god forbid you have a change of heart or they decide you're not a good fit for the job they'll send you back from where you came, no check in hand. As recruiters we emphasized to the candidates to reach out to circle of influence so we can sign a family member up and screw them with our processing rates. They really like to push leases of the hardware that businesses use to conduct transactions, why? Because the company gets paid in full immediately!!! It's a bait n switch scenario, they get customers signed up for multiple services, lease them hardware and make the merchant pay ridiculous fee for getting out of s processing contract. When it comes to recruiting for the call center they pretty much hire anyone, halfway housers, druggies, high risk people and they even got managers with rap sheets longer than a freaking football field. The way they train these telemarketers is a bigger joke than the reps themselves. If that company drug tested it's employees today they'd lose 70% of their staff immediately!!! Managers belittle call center reps, reps come on the floor with alcohol in water bottles, get high in the parking lot, do drugs in the bathrooms, this place is a real class act!!! The sad thing is everyone knows it but they, in the words of my previous joke of a boss "drink the koolaide" aka kiss the right tush, lord knows that's how people got promoted in my dept. They over promise and really under deliver. Micromanagement on all levels, better get that talk time or dials because that equals production, better not question authority, they'll get you out faster than you can say "SCAM" lol. How are those "glorified appointment setters" going? I would say every department in the company is underpaid but on the flipside if you are a performer they will let you pretty much get away with anything I.E. the drunken debaucheries at company parties and what not. If this company had to take a test on how to manage your employees they'd receive an F, if they took a test on how to run a company into the ground i'd give em an A+!