Does SMS GupShup pay their employees well?

According to anonymously submitted Glassdoor reviews, SMS GupShup employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at SMS GupShup. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at SMS GupShup?

51% of SMS GupShup employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SMS GupShup 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at SMS GupShup?

Software Engineer (12) , Senior Software Engineer (4) , Associate Software Engineer (2) , Lead Software Engineer (2) , Software Developer (2) , Software Engineer 2 (2)

What are the pros of working at SMS GupShup according to real employee reviews?

"Culture was good and supportive" ((in 11 reviews)); "They work culture is good" ((in 8 reviews)); "Awesome people with good technical expertise." ((in 6 reviews)); "10.Good work life balance." ((in 5 reviews)); "Excellent colleagues." ((in 5 reviews))

What are the cons of working at SMS GupShup according to real employee reviews?

"No job security" ((in 3 reviews))

What are employees saying about SMS GupShup redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SMS GupShup redundancy and their outlook for job security at SMS GupShup in 2026.

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SMS GupShup

SMS GupShup Reviews

3.4

51% would recommend to a friend

(92 total reviews)

Beerud Sheth

58% approve of CEO

46% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.6

Compensation and benefits

3.5

Culture and values

3.3

Work/Life balance

3.1

Career opportunities

2.9

Senior management

SMS GupShup has an employee rating of 3.4 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SMS GupShup employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

92 reviews

4.0

1 Jun 2026

Great team and culture with strong learning opportunities

Technical lead

Recommend

CEO approval

Business outlook

Pros

Great team. Superb culture. Great environment for learning and growing.

Cons

No cons experienced in my tenure.

2.0

30 May 2026

Learning opportunities, but poor management and no job security

Sde-2

Recommend

CEO approval

Business outlook

Pros

Get to work on good scale in certain teams. You get to learn and work on each aspect,

Cons

No proper project management, random so called architects will propose random projects after reading some blogs and after 6m of development they will find out it is not needed and start to blame on devs for delay. No job security No appraisals and growth Overall the company has no products which can be it's moat, it's a wrapper on top of meta api, send grid api, which any customer can make a script via Ai.. hence there revenue and profits are declining. Get call any time

5.0

9 Apr 2026

Best Company to work with

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Working in Customer Success here has been a great experience. The team is collaborative, leadership is supportive, and there’s a strong focus on customer impact. The culture is inclusive, transparent, and fast-paced, with a strong emphasis on ownership, learning, and open communication. People are approachable, ideas are welcomed, and wins are celebrated as a team. Overall, it’s a great place to grow while working on meaningful customer challenges.

Cons

Much should be better :)

Viewing 1 - 3 of 92 Reviews

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