Does Shift4 pay their employees well?

According to anonymously submitted Glassdoor reviews, Shift4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Shift4. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Shift4?

48% of Shift4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shift4 3.3 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Shift4?

Customer Service Representative (15) , Manager (9) , POS Support Representative (8) , Technical Support (8) , Operations (6) , Software Engineer (6) , Technical Support Specialist (6) , POS Support (5) , Risk Analyst (5) , Supervisor (5) , Account Executive (4) , Advanced Support Representative (4) , Director (4) , Payment Support (4) , Product Manager (4)

What are the pros of working at Shift4 according to real employee reviews?

"Great people to work with" ((in 36 reviews)); "Benefits are good and they have a bold strategy to win." ((in 29 reviews)); "Great people and teams." ((in 17 reviews)); "Decent work life balance" ((in 15 reviews)); "Great Culture and positive vibes within the sales office" ((in 11 reviews))

What are the cons of working at Shift4 according to real employee reviews?

"No leadership and often short staffed" ((in 14 reviews)); "Nepotism, poor training, poor daily support" ((in 9 reviews)); "No actual annual salary review." ((in 5 reviews)); "Communication was horrible and I had to walk away." ((in 5 reviews)); "Then I was placed under a different manager who lived two states away and was expected to commute there 2x per week just to make phone calls at the office." ((in 5 reviews))

What are employees saying about Shift4 redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shift4 redundancy and their outlook for job security at Shift4 in 2026.

Shift4 Reviews

3.3

48% would recommend to a friend

(418 total reviews)

Taylor Lauber

67% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.3

Culture and values

3.3

Work/Life balance

3.2

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Shift4 has an employee rating of 3.3 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shift4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

418 reviews

5.0

27 May 2026

Great culture with strong management, but payout delays

Inside sales account executive

Recommend

CEO approval

Business outlook

Pros

-Great Culture and positive vibes within the sales office -hybrid work schedule -Great management that does not micromanage -commission pays well should you put in the work -not required to work outside of office hours

Cons

-commission structure timing takes longer to payout than other tech companies

Shift4 Response

1w

Thank you for taking the time to share your positive feedback about Shift4. We greatly appreciate your kind words and are thrilled to hear about your positive experience. Your feedback motivates us to continue striving for excellence and providing the best possible experience for all our employees.

5.0

25 May 2026

General review

Senior accountant

Recommend

CEO approval

Business outlook

Pros

Stock options, health benefits, flexibility

Cons

Processes are slow as it's a large organisation

Shift4 Response

1w

Thank you for sharing your feedback and we’re delighted to hear that you’ve had a positive experience working with us! Your satisfaction and happiness as an employee are of utmost importance to us, and we are committed to fostering a supportive and fulfilling work environment.

5.0

20 May 2026

Great Place to work! highly recommend!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great place to work, nice people, a very interesting industry, and a cool environment. I worked before in horrible places, and this is a great place to be!

Cons

Not a lot of promotional options.

Shift4 Response

1w

Thank you for taking the time to share your experience with Shift4. Your feedback is invaluable to us as we strive to create a supportive and fulfilling work environment for all our employees. Thank you for being a valuable member of our team, and we look forward to supporting your growth and success in the future.

Viewing 1 - 3 of 418 Reviews

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Technical Support, Associate

Customer Service, Associate

POS Support, Associate

Payments Support, Associate

Shift4

Shift4 Reviews

Ratings by category

Reviews by job title

Great culture with strong management, but payout delays

General review

Great Place to work! highly recommend!

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