Stellar Reviews

The pay is very bad and you will be abused by customers all day because there is no integrity in the company and nothing gets done. KPIs are hard and you will be constantly hounded by TL/managers if you're not doing well enough. High turnover rate, low empathy from anyone in power. I've seen some really low ball sketchy tactics used by people in operations. As soon as I get another job, I'm gone.

Everything - horrible managers and team leaders with no idea. Ridiculous office practices. Worked at the Maroochydore QLD Call Centre - horrible management that treat staff like dirt even when you are a high achiever. You are only as good as your last phone call. You are micro managed to the last 30 seconds. The customers are often rude and demanding. Stellar takes the attitude that the customer is ALWAYS right no matter what and does not support the staff. Managers will walk straight past you like you don't exist. Pay is ridiculously low for what you have to do. We were told on the 3rd day that managers and team leaders are NOT your friend and we were told not to socialise with them. They outright stated that the managers and team leaders are only there to drive us to target. I've never experienced this culture before. I am quite highly skilled and qualified and so HR lied to me to get me to join. Lied about bonuses and lied about advancement. I hated every day there and began looking for other work after the third week. I don't even include my short stay with Stellar on my resume. Avoid avoid avoid unless you absolutely NEED a job. Will take anything. Like to be walked all over and have no career aspirations.