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Teledirect Telecommerce Reviews
Updated 17 Jan 2023
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Found 237 of over 262 reviews
72% Recommend to a Friend
83% Approve of CEO
Found 235 of over 262 reviews
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Recommend to a Friend
Approve of CEO
Laurent Junique
102 Ratings
Pros
"Good working environment and facilities" (in 26 reviews)
"Work life balance and lots of activities" (in 6 reviews)
Cons
"It's hard to find work and life balance due to the long working hours and rotating shift" (in 9 reviews)
"career progression" (in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee★★★★★
Great environment
17 Jan 2023 - Customer Service Representative in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Great working environment fun colleague great events
Cons
Change of management makes it harder
- Former Employee, more than 3 years★★★★★
Company Culture
22 Aug 2022 - Customer Service Representative in SingaporeRecommendCEO ApprovalBusiness OutlookPros
Develop New Skills. Training is a part of the experience when you work in a call center.
Cons
Call center processes tend to be repetitive, making it difficult for some employees to stay motivated
- Former Employee★★★★★
Pros
Good culture nice pantry friendly colleagues and good location
Cons
nothing much bad to be honest
- Former Employee, more than 3 years★★★★★
Pros
Fun culture and work balance
Cons
No much opportunity growth in career
- Current Employee, more than 5 years★★★★★
Okay
13 Mar 2022 - Customer Service Representative in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Its okay to work at teledirect
Cons
People and the management are not good
- Former Employee★★★★★
FUN WORKING ENVIRONMENT
1 Mar 2022 - Customer Service AssociateRecommendCEO ApprovalBusiness OutlookPros
A lot of learning opportunities
Cons
No advancement for other positions
- Former Employee★★★★★
Depends on the company you work with
24 Jun 2021 - Part Time Customer Service in SingaporeRecommendCEO ApprovalBusiness OutlookPros
Go home on time as customer service for the call centre to answer enquiries
Cons
Listen to customer's problem. TL may not help when u face bad customers
- Former Employee, more than 1 year★★★★★
Pros
Don't need to face clients. Get OIL for every PH you work.
Cons
Hard to take leaves, as leaves are limited to each team. Depending on the project you are in, you may meet either people with good management skills or people with very poor management skills.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
rules getting more and more to shape the team
Cons
no phone no food during work time
- Former Employee★★★★★
Pros
Work life balance and lots of activities
Cons
Low salary and not much career progression opportunities
Join the Teledirect Telecommerce team
Teledirect Telecommerce Reviews FAQs
Teledirect Telecommerce has an overall rating of 3.7 out of 5, based on over 262 reviews left anonymously by employees. 72% of employees would recommend working at Teledirect Telecommerce to a friend and 68% have a positive outlook for the business. This rating has improved by 9% over the last 12 months.
72% of Teledirect Telecommerce employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Teledirect Telecommerce 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.
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