Uber Reviews

3.7

65% would recommend to a friend

(16,212 total reviews)
avatar

Dara Khosrowshahi

71% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
1.0
13 Sept 2015

uber no.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- uber credits!! (ubering everyday to and from work very convenient) - working for a reputable company

Cons

though working for a 'reputable' company sounds great, too many cons which have unfortunately made me quickly feel very differently of the organization. - emphasis on "hustle" and "drive" -- yet don't see it performed - I'm sorry but either no lunch break or a rushed 20-30 minute lunch break in what can become a 12 hour day is totally unacceptable and most importantly against the law (surprisingly, everyone just accepted this and put up with it). - daily abuse from drivers can seriously be demotivating and drive your moral to the ground. it's difficult facing drivers everyday when you yourself can't do anything to assist them - continuous changing of procedures, when one thing is already explained to us so badly and a new concept is introduced it just snowballs into a big mess - marketing techniques felt downright unethical and wrong. - no camaraderie amongst the staff, very clicky as if I was in high-school again. too many young people with little experience in a real work atmosphere. - for a tech company, basic things always causing daily issues, simple things like having no wifi, system down..etc.

5.0
27 May 2016

4 months in and loving it!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team work and prospects for individual growth. Team members are all highly competent go-getters! Plenty of inter- and intra- department support. The dynamic business model and environment motivates employees to keep best business practices and forward-thinking behaviour.

Cons

Not suitable for persons who struggle with dealing with stress and change. There is no spoon feeding, each person needs to take initiative to improve their respective functions and processes.

avatar
Uber Response
10y
Absolutely - ambition is extremely important here. Thanks for the review!
4.0
5 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Plenty of things to learn due to the start-up culture Lots of room to roam around to experiment Progressive environment Good support from HQ Equities!

Cons

Too many young individuals - hence lacking the proper direction Cut-throat environment - employees "disappear" without pre-emptive measurement Extremely high attrition rate and hence the flow of information always disappear YOU WILL WORK YOUR BUTT OFF

avatar
Uber Response
9y
Thanks for the review! Room to learn, grow, and experiment are major pros of working here and are positive points we hear consistently. I would like to challenge you on your points about attrition and tenure, as our data says otherwise - these metrics are much stronger at Uber than industry benchmarks and competitors. I'd be happy to chat further offline and confidentially if you'd like. Feel free to reach out and thanks again for the review - pierce@uber.com.
Viewing 1 - 3 of 16,212 Reviews

Glassdoor has 35,898 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.