Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (20) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 92 reviews)); "most staff are friendly" ((in 53 reviews)); "Money and benefit was good." ((in 48 reviews)); "Great team and energy to work in" ((in 46 reviews)); "Perks and facilities are good" ((in 29 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 115 reviews)); "Poor management and organisation set up" ((in 109 reviews)); "Long hours and the pay doesn’t make up for it" ((in 77 reviews)); "Low salary, virgin active take approximately 60% of a personal trainers income" ((in 37 reviews)); "Managers always sided with customers even when in the wrong." ((in 31 reviews))

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Virgin Active

Virgin Active Reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.3

Culture and values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

1K reviews

3.0

3 Jun 2022

Awesome colleagues but upper management needs to change

Operations supervisor

Recommend

CEO approval

Business outlook

Pros

Recognized International Brand Good ground staff

Cons

Employees does not come first, neither do members. Does not listen to feedback. Minimum pay but expects maximum work. Upper management not capable of doing this brand justice.

4.0

18 Apr 2019

Great People, Not-So Great Salary

Receptionist/administrative assistant

Recommend

CEO approval

Business outlook

Pros

They really try to promote a culture of positivity, and an active lifestyle. I learned a lot about fitness and keeping active despite the fairly sedentary job. Fast promotion track if you keep being a people-focused person and cultivate a positive and good attitude towards work. Monthly and weekly recognization of your work through little work awards during club meetings. Free medical after a 3 month probation period, free gym membership and gear, 1 extra free membership and dental after 1 year's employment.

Cons

Quite low pay for the amount of work and responsibilities you are expected to do.

3.0

29 Oct 2024

Great place to start

Operations supervisor

Recommend

CEO approval

Business outlook

Pros

Great colleagues (but that depends as well) Free access to all clubs is *chef's kiss* A great place to start your career

Cons

Not worth staying too long. Transport allowance not enough Shifts can be Physically & mentally daunting Not worth to stay too long

Viewing 1 - 3 of 1,225 Reviews

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