WORK180 Reviews

3.5

67% would recommend to a friend

(55 total reviews)

67% positive business outlook

WORK180 has an employee rating of 3.5 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WORK180 employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

55 reviews
1.0
11 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Work from Home. Some of there people there are pretty good.

Cons

The work place bullying combined with the lack of support from the leadership team and the absence of anything resembling HR is disastrous for everyone's mental health. They have a culture of manipulation and secrecy especially among the leadership team and that filters down to a spread of misinformation to the rest of the company. Whenever issues occur the executive team are quick to force you into confidentiality so that you are not about to discuss the problem with your co-workers which goes against the transparent nature of the values WORK180 pushes externally. The Leadership team are constantly taking credit for other peoples work. Leaving the rest of the team feeling undervalued and alienated.

1.0
30 Aug 2020

A company that is the antithesis of their mission and vision statement

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A stringent hiring practise (which involves a 4-stage process closing out with final interview with the CEOs who meet and approve every hire) translated to a team of high calibre and high performing colleagues. The only positive thing to come of my time at WORK180 was the relationships I developed with my colleagues (and the support system they became).

Cons

The continuous gaslighting and bullying I endured (which escalated during covid lockdowns, when ironically, more and not less compassion would have been welcomed), was ultimately my reason for resigning. I would love to say this was a personal experience only I was subjected to, however, sadly most (if not all) ex-employees experienced similar. Others who have left negative reviews here are not “disgruntled staff” looking to sling arrows as the recent review would have you believe, but rather are ethical professionals who know their value and worth and could no longer tolerate being subjected to a lack of psychological safety, verbal abuse and discrimination and feel a moral obligation to forewarn prospective candidates what they can expect. The CEOs use the excuse of being a “start-up” (soon approaching its 6th year in operation) as justification for overworking employees and not implementing proper role design or supportive infrastructure. The heavy workload, combined with toxic behaviour of the CEOs, is what directly attributes to an attrition (staff turnover) rate of 90% in the past 12mths. To put this into perspective, a turnover of 25% would be considered high in a start-up. The CEOs lack strategic direction and a plan of how to adequately scale. Any request from employees to view a business/strategic plan to assist in developing and measuring departmental and individual success by were not provided in any detail. Work/life balance does not exist. As you can see from the CEO Gemma’s review on 30 Aug, the rhetoric is that everyone should work hard and long and if they don’t they are simply a “poor hire” who can’t manage their time or work productively.

avatar
WORK180 Response
5y
The first point I’d like to address here is the accusation that I posted a review on the 30 Aug talking about poor hires. I do not condone that review point, and can imagine it may have been hurtful to read if believed it was perhaps aimed personally. The comment about a 90% turnover in the past 12 months is not factual. Our turnover has been 30% including involuntary and voluntary turnover (albeit this is still higher than we would like- the startup average is 25%). Regarding calling ourselves a startup, yes we have been in operation for close to 6 years however, for the first 2 years there were only 2 of us. Then when we raised capital in 2018, we grew very quickly and absolutely had growing pains in terms of not having the processes all worked through yet. This is what is meant when being referred to as a startup and we are very proud of the team for helping us define these processes as we go. For some, they thrive in a start-up environment. For others, it’s a big cultural shift and it’s not an environment for them. In my view, this is OK. We are all different, we can’t expect everyone to love or thrive in the rollercoaster that is start-up life. Here’s an article that outlines the differences between working in a startup vs corporate: https://talentspace.io/career-questions/startup-vs-established-company Our recent employee engagement survey (we use Culture Amp) shows a different narrative to what has been written above. In every area, we scored significantly higher than the Australian and UK averages. Examples include: > Work-life balance: 9% above the Australian average and 6% above the UK average > Feedback and recognition: 19% above the Australian average and 20% above the UK average > Leadership: 14% above average across both regions > Collaboration and Communication: 11% above average across both regions > Alignment and involvement: 6% above the UK average and 5% above the Australian average To add to this, WORK180 now operates on a 9 day fortnight on full pay. We believe that working hard during the week, means that people should be rewarded with a 3 day weekend twice a month. This was implemented in July 2020.
1.0
24 Aug 2020

Would not recommend

Recommend
CEO approval
Business outlook

Pros

The team was great. They attract amazing, passionate people wanting to make a difference.

Cons

I joined WORK180 for the mission and the idea of making a positive social impact. Unfortunately, it wasn't long before I realised that mission was hollow and the CEO's were only interested in making money. They don’t practise what they preach and treat people abysmally. I watched many people join, be over-worked, under-valued and pushed until they broke and left, frustrated and jaded.

avatar
WORK180 Response
5y
This statement is inaccurate. WORK180 (and the CEO’s) are not only interested in making money. WORK180 has a minimum benchmark employers need to meet before they can join the platform (which is how the business makes revenue). Over 100 employers in the last 12 months have not met the benchmark to join the platform and standards withheld, giving up revenue to ensure the integrity of the accreditation. It is a fact that the CEO’s are not the highest paid roles within the company. It is also a fact that during the budget freezes earlier in the year when the pandemic hit, the C-level executives each took a pay cut to provide one staff member who was due for a salary increase, their pay rise. In terms of being overworked, the employee engagement survey (we use Culture Amp) conducted in 2020 saw us score a 9% above the Australian average and 6% above the UK average for work-life balance (total score was a highly favourable 89%). To add to this, WORK180 now operates on a 9 day fortnight on full pay. We believe that working hard during the week, means that people should be rewarded with a 3 day weekend twice a month. This was implemented in July 2020.
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Glassdoor has 55 WORK180 reviews submitted anonymously by WORK180 employees. Read employee reviews and ratings on Glassdoor to decide if WORK180 is right for you.