WillowTree Internal Operations reviews

3.7

67% would recommend to a friend

(5 total reviews)
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Tobias A. Dengel

100% approve of CEO

56% positive business outlook

Reviews by job title

5 reviews
1.0
28 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Offices have some nice amenities. The people outside of leadership are the best people I’ve met and worked with

Cons

Internal Ops is paid and treated poorly. All of the benefits that apply to everyone else do not apply to you. The culture used to be so different then it is now, people are unbelievably unhappy and it’s become toxic

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WillowTree Response
2y
Thanks for the note on the great people that work here. This has been a difficult year in terms of growth and we understand the frustration. The good news is that we are making great progress on new clients and new projects...
5.0
12 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Having been here almost 6 years I have seen a lot of change and some constants. One of the most important constants I see are Leadership's willingness to listen and respond to individuals. A company at 100 is not the same company at 1000 in many ways, and we may not always like the answer we get when we make comments or ask questions, but we are always heard and responded to. Sometimes that feedback does inspire real change (DEI initiatives, unlimited PTO, office perks, work flexibility etc.). I think the core values that were initially established are still a strong basis for us to hold ourselves and each other accountable as well. To me the fact that those come from the team itself vs. top down, and that WillowTree is willing to continually review and evaluate them as well as call each other out if we (or leadership) aren't following them are one of the best things about working here. The team here is really focused on what is coming from a technology standpoint, embracing new tools and figuring out the best way to work with them. It's an exciting thing to be a part of and it's fun to see initiatives where teams are encouraged to explore new tools around AI and see that knowledge shared openly and in fun ways. Change can be tough, but the restructuring that was announced really makes sense to me. It feels like it fits more with the reality we face post-covid and is forward facing, reflective, and supportive of how teams are organized and structured now. I'm WFN (work from near which means office based) in Charlottesville and the office is a great place to work. There's a Cafe that offers fantastic food at good prices, outdoor spaces to work, wellness rooms, gym, showers, walking trails, even a river nearby. It's genuinely a nice place to be and the people are really friendly and helpful. Just last week, out of nowhere, the Cafe made rainbow iced cupcakes kicking off Pride month, and it's really small thoughtful touches like that which make it awesome to be here.

Cons

The layoffs were tough, it felt jarring for a lot of us, understandably so. I appreciated all hands where leadership gave more insight into the why behind the steps that were taken and what the restructuring would look like. I think that ideally parts of that could have been shared a little sooner, but I appreciate that there are other factors at play and that TD and Steering have said they're gathering feedback and learning from this experience.

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WillowTree Response
2y
Thx for the kind note -- the layoffs were exceedingly difficult for all of us, especially those impacted, but am heartened by the way in which the company has moved forward. - TD
5.0
27 Feb 2023

I am happy here

Recommend
CEO approval
Business outlook

Pros

The benefits are great, and HR is open to recommendations around updates and additions. The PTO is flexible and I'm encouraged to take it when I need it, which I didn't believe was going to be the case coming in (that does not seem like something a company would do from my past experiences) Time in the office is tolerable, if not an actual good time, with some help from the casual dress code, snacks, free lunch, and a variety of themed gatherings and happy hours. I also appreciate the efforts to support local makers in our different office locations and receiving swag that is green-friendly

Cons

The internal feedback tool is not the best and can open up opportunities for passive-aggressive postings and gives managers who lack strong communication and listening skills the tools to avoid face-to-face, candid feedback. Compensation could be better!

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WillowTree Response
3y
Thanks for the feedback and the words about PTO -- we all believe in it and all need it. And increasing compensation is a never ending journey. :-) Thx TD
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