Reviews by job title

26 reviews
2.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Free lunch Some career opportunities for sure Social events

Cons

Long hours for low wages and a disappointing onboarding phase

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Youlend Response
7mo
We appreciate your feedback. Apologies for any negative experiences. We take your concerns seriously and are working on improvements. Thank you for helping us grow.
2.0
2 May 2023
Recommend
CEO approval
Business outlook

Pros

Free lunch, monthly socials, great co workers

Cons

Long hours, toxic styles of management, unrealistic expectations from leadership.

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Youlend Response
3y
Thank you for your feedback. I'm sorry you didn't have a great experience during your time here. We continuously look for ways to enhance employee satisfaction.
2.0
19 Mar 2025
Recommend
CEO approval
Business outlook

Pros

• The team members were generally great to work with. I enjoyed the camaraderie and support from my colleagues • The company offered good health insurance and vacation days, which was a significant benefit • I appreciated the occasional free lunches and team outings, as well as the availability of free office snacks

Cons

• I frequently felt pressured to work long hours, impacting my work-life balance • Opportunites for promotion were extremely limited, and there was little to no professional advancement • Pay was below market average for my role and experience • Micromanagement was prevalent • The work itself was very repetitive and lacked variety, making it difficult to stay engaged While I valued my team members and some of the benefits, the negative aspects of my experience, particularly management, low pay, and limited growth opportunities, significantly outweighed the positives. I would caution potential candidates to carefully consider these factors before accepting a position here

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Youlend Response
1y
Thank you for taking the time to share your feedback. We're truly glad to hear that you had a positive experience with your team and appreciated the camaraderie, benefits, and perks we strive to provide. At the same time, we’re sorry to learn that aspects of your experience—particularly around work-life balance, compensation, and growth opportunities—did not meet your expectations. Your insights are valuable and will help guide our efforts as we continue working to improve the employee experience. We’re committed to fostering a supportive and engaging workplace and appreciate your honesty in highlighting where we can do better. We wish you all the best in your future endeavors.
2.0
21 Nov 2024
Recommend
CEO approval
Business outlook

Pros

- Biggest pro being it is a young team and free lunch and social environment. Some of the team leaders are young and on your side. - My direct manager was a very good in terms of learning and development. - fine for a first time job

Cons

-MICROMANAGEMENT +++. every minute of every day scrutinised. - Senior management completely lost and very salty. Gave in my notice only to be dismissed immediately after sitting in the end of quarter meeting. What is the point of that? -Scam small business owners(loan sharks). Proved by the fact that senior management encouraged us to get our friends and family to leave positive reviews for £5 a review. at least 80 calls a day. Toilet breaks scrutinised to the minute - Senior sales management are clueless. Forced power hours and long hours expected. This is not investment banking but a call centre

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Youlend Response
1y
Thank you for your feedback. We appreciate you taking the time to share both the positive aspects and your concerns. We are glad to hear that you valued the supportive team environment and learning opportunities provided by your direct manager. However, we want to address the claim regarding the £5 review incentive. This statement is false. At no point did senior management encourage staff to ask friends and family for reviews in exchange for money. We take such allegations seriously, and we want to clarify that this is not a practice supported or endorsed by the company. Regarding the micromanagement and working hours, we appreciate your feedback. We are actively reviewing our processes to ensure the right balance between support and autonomy for our team members. We value your feedback and will take it into account as we continue to improve. Thank you again for sharing your thoughts.
3.0
7 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great benefits and social benefits

Cons

Long hours and over worked

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Youlend Response
1y
Thank you for your feedback! We're glad you value the benefits and social perks. We also understand that long hours can be tough and we're always working to improve work-life balance in YouLend. Your input is important, and we appreciate you sharing it.
2.0
1 Feb 2024

MUST READ - most honest review you will ever read

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lovely offices Some great people Bonus - although not structured Subsided meals Office gym Socials

Cons

1. Salaries are low for assistant roles e.g sales assistants, office assistants, hr assistants, finance assistants, collections etc, considering these are core roles and the company would struggle to run without them. 2. It does feel like a boys club” at YouLend. There are more males than females, which is not a problem, just that there seems to be a common theme of men being promoted over women (qualified for the job or not). As of date there are about 3/4 female heads of department. There is not a lot of females in the company anyways none in tech or IT, one in finance and a few in sales. 3. Company has a high turnover, mainly females. 4. Can be quite cliquey, childish and petty - this could be due to it being a young company 5. slow progression 6. Coffee isn’t great 7. People management isn’t great - there are a lot of managers who are lovely people and hard workers but just aren’t good managers, ready to be managers or need training to be managers. 7. Bonus - not given a percentage, not sure how this is calculated. Seems like everyone gets different amount and at different times. Some get a bonus every 3 months and others once a year. Should be consistent throughout the company. 8. Working hours are 9-6pm which is very long (unless you’re used to this). Renumeration does not match this (well for the “assistant” level roles anyways. 9. Can be unprofessional at times. CEO’s swearing in inductions to new starters. Not the worst but foul language isn’t for everyone. People bad mouthing other people out loud - not to say everyone doesn’t talk about each other but it should be done in a private conversation not for people (who are not a part of the conversation) to hear. 10. Very high turnover 11. They undervalue their core teams e.g HR assistants, office assistants, if you’re in an assistants role you’ll be undervalued and underpaid. 12. Very challenging and demanding. Have to be made of strong stuff to work here. 12. Managers speak in Danish all the time

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Youlend Response
2y
We hear your concerns and appreciate your feedback. Diversity and inclusion is something that is valued at YouLend and we are sorry to hear that this has not been your experience with us. Please feel free to reach out to HR if you’d like more information on what we’re currently doing to improve Diversity and Inclusion at YouLend.
2.0
17 Mar 2026

Not the best experience but not the worst

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free snacks and sometimes free lunches. Really nice colleagues

Cons

Not well organized. You are overworked and mentally and physically drained. Zero work-life balance. You get handed a workload you can't handle and are expected to have it all done before leaving for the day, causing you to stay late nights, work through lunch, and come in early in the mornings. There would be times the whole team would work 12 hours with zero breaks and no one seemed to have an issue with it. There is a lot of favoritism, and if you don't fit in with a certain group, they make it very obvious. Provide barely any training. Expect you to stay late nights, and if you say you have plans, they ask what plans you have. I don't think you need to explain what you are doing after work hours. Overall, the people you work with were nice and fun to be around.

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Youlend Response
2mo
Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your experience did not meet expectations. We are continuing to focus on improving planning, support, and our overall ways of working as the company grows. We appreciate your comments about the team and are pleased to hear you had a positive experience with your colleagues. We wish you all the best in your new opportunities.
3.0
29 Feb 2024

Salary

Recommend
CEO approval
Business outlook

Pros

- free meals, gym, nice office, good location

Cons

-long hours, not great work-life balance, not great growth paths

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Youlend Response
2y
Thank you for sharing your feedback with us. Your input helps us identify areas for improvement, and we value the opportunity to learn from your experience.
1.0
21 Jan 2025

Stay Clear of this place

Recommend
CEO approval
Business outlook

Pros

Free lunch (although this is a ploy to keep you in the office)

Cons

- managers are all scared of senior management and cannot make their own decisions. - HR is not independent and will side with anything the manager says - workforce consists of students who have never had real jobs so they work unlimited hours, get treated like crap and think this is the norm - promotions are seemingly made on how you look rather than your skillset - being a strong character is frowned upon as your seniors are winging it and do not like to be challenged

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Youlend Response
1y
Thank you for taking the time to share your feedback. We appreciate all input as it helps us continuously improve. We’re sorry to hear that your experience with management and the work culture didn’t meet your expectations. We value creating an environment where all employees feel supported and have opportunities to grow. We’ve taken your feedback seriously and are actively working on enhancing the support and decision-making structure within our teams to ensure that everyone feels empowered to take initiative. As for our work-life balance and culture, we understand the importance of fostering a healthy and respectful workplace, and we’re dedicated to making improvements in these areas. Thank you again for your input, and we wish you all the best in your future endeavors.
3.0
17 Dec 2025

Fast developing company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In office lunch, medical insurance

Cons

Long working hours, startup environment with typical drawbacks

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Youlend Response
2mo
Thanks so much for your feedback. It's great to hear you're a fan of the perks and benefits here, as we think they're one of the things that set us apart. Work/life balance is important to us, and we value output more than hours working. We provide extra pay for those working in teams where additional hours might be available.
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Glassdoor has 163 Youlend reviews submitted anonymously by Youlend employees. Read employee reviews and ratings on Glassdoor to decide if Youlend is right for you.