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Zillow

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Zillow Reviews

Updated 6 Dec 2022

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Found 1,605 of over 2K reviews
3.9
72% Recommend to a Friend
Zillow CEO Rich Barton
64% Approve of CEO

Found 1,608 of over 2K reviews

3.9
72%
Recommend to a Friend
64%
Approve of CEO
Zillow CEO Rich Barton
Rich Barton
502 Ratings
Pros
  • "Flex bike work/life balance with work from home(in 168 reviews)

  • "They also provide great benefits to all their employees(in 98 reviews)

  • Cons
  • "Work life balance unequal to pay due to growth in market(in 27 reviews)

  • "Customers, outside real estate agents and lenders disappointed with level of professionalism(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Best place to work at 2022

      31 May 2022 - Business Development Representative in New Orleans, LA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company provides amazing work culture, amazing benefits and fantastic career development. They also provide fully remote and hybrid schedules, depending on what works best for the employee. The company truly values work-life balance and they ensure you are taken care of!

      Cons

      I haven't found a con yet, and that says a lot because most jobs either fail in one or more of the categories I mentioned in the pros, plus management typically sucks at most places. Not at Zillow though. Everyone is so caring, helpful and supportive and everyone strives to make sure everyone on the team performs well and help when ever assistance is required.

      23 people found this review helpful

      Zillow Response

      Zillow

      Thanks for your review! We appreciate your insight and welcome to Zillow! Best, Amber Friedlander amberf@zillowgroup.com Senior Talent Marketing Specialist

    2. 5.0
      Former Employee

      Pretty good tech company

      21 Jan 2021 - Senior Marketing Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours and work life balance

      Cons

      Large org, so promotion opportunities are slow

      Be the first to find this review helpful

      Zillow Response

      Zillow

      As great as our benefits are, we believe that having opportunities to grow your career is the most important aspect of a job. It's unfortunate that you didn't experience this with us. Zillow is growing fast and big enough for everyone, with more room to grow. -VP, Recruiting

    3. Join the Zillow team
      See Our Latest Jobs
    4. 5.0
      Current Employee, less than 1 year

      Great company!

      6 Dec 2022 - Vice President 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture is incredibly strong, there is a strong will to get better and be the best. This keeps the team(s) moving forward.

      Cons

      Slight lean towards over-collaboration instead of quick decision making.

      Continue reading
      Be the first to find this review helpful
    5. 5.0
      Former Employee

      Nice company

      4 Dec 2022 - Saleforce Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people and work environment

      Cons

      they are doing great for employee

      Be the first to find this review helpful
    6. 4.0
      Former Employee

      Great company/people, leadership challenges

      5 Dec 2022 - Senior Manager, Paid Marketing in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People, work-life balance, opportunity to grow/evolve an already disruptive brand in a legacy industry

      Cons

      Employees took the fall for leadership missteps with layoffs

      Be the first to find this review helpful
    7. 5.0
      Former Employee, more than 1 year

      Best Company I ever worked for!

      3 Dec 2022 - Home Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, pay, benefits, leadership. A+ I still would be there had Zillow Offers continued. I would go back in heartbeat!

      Cons

      This is hard one. I worked on a pilot that that got shut down.

      Continue reading
      Be the first to find this review helpful
    8. 5.0
      Former Employee, less than 1 year

      Good working Environment

      30 Nov 2022 - Image Annotator in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee focused, fun working environment

      Cons

      Outsourcing can be inconvenient when employees need to be retrained

      Be the first to find this review helpful
    9. 5.0
      Former Employee, more than 1 year

      Work Life Balance

      30 Nov 2022 - Sr Escrow Officer in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They make it easy to work remote; great company culture; constant training and investment in their employees

      Cons

      None that come to mind

      Be the first to find this review helpful
    10. 4.0
      Former Employee, more than 3 years

      Good people, messy culture

      26 Nov 2022 - Senior Counsel in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Zillow has some of the smartest, most caring, and creative thinking people I have ever met. Their Chief People Officer and the majority of their executives are wonderful to work with, and the vast majority of peers are kind, intelligent, and thoughtful.

      Cons

      Zillow is stuck. I'm not sure if the acquisition strategy, the attempt to enter traditional real estate, or bureaucracy is to blame, but despite having all the right pieces and people, Zillow is rowing in circles. The polite culture has been infected by politically minded people using superficial metrics and being loud to move up in the company over more qualified, better employees. People have started being punished for pointing out problems, and are encouraged to gloss over mistakes and avoid big swings. Resources are conservatively allocated, so people start to in-fight and manipulate in order to avoid being understaffed. Compensation is extremely low compared to even earlier stage companies. Using the right language and virtue-signaling is prioritized over efforts to actually increase representation and inclusion. It breaks my heart to see a company filled with so many wonderful people have no clear path forward.

      Continue reading
      1 person found this review helpful
    11. 4.0
      Former Employee

      Zillow Review

      28 Nov 2022 - Buyer Specialist in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits for the position

      Cons

      work/life balance is a con

      Be the first to find this review helpful
    Viewing 1 - 10 of 1,608 Reviews
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    Zillow Reviews FAQs

    Zillow has an overall rating of 3.9 out of 5, based on over 1,725 reviews left anonymously by employees. 72% of employees would recommend working at Zillow to a friend and 49% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by -2% over the last 12 months.

    72% of Zillow employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zillow 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

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