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      commercetools

      Engaged employer

      commercetools Reviews

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      2.7

      31% would recommend to a friend

      (207 total reviews)
      avatar

      Doug McNary

      15% approve of CEO

      25% positive business outlook

      Ratings by category

      3.0

      Work/Life balance

      3.0

      Compensation and benefits

      2.8

      Diversity and inclusion

      2.6

      Career opportunities

      2.5

      Culture and values

      2.3

      Senior management

      commercetools has an employee rating of 2.7 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an average working experience there. The commercetools employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      207 reviews
      5.0
      18 Aug 2023

      Am truly grateful for an understanding manager who hasnt given me much pressure as I had not closed deals for a while

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Very friendly diverse bunch of folks. Best brains in the business. Manager is forgiving and understanding as Ive slipped through sales quota consecutively and not closed new deals for close to 2 years. Manager is understanding of difficult economic landscape and isnt pushy about sales numbers. If I had been in other high-performing , pressure-cooker tech companies, I would hv been asked to leave after a year.

      Cons

      I cannot think of any.

      avatar
      commercetools Response
      2y
      Hi fellow commercetooler! Thanks for sharing this feedback. We're glad to see that you're happy! As a people-first company, it's always our priority to support our employees wherever we can. All the best, Michèle
      5.0
      17 Sept 2020

      Best company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing collaborative culture. Quite an eye-opener from siloed cultures at tech firms. Everyone is largely friendly and helpful. Awesome place to grow and learn from world class talent.

      Cons

      Company is growing at breakneck speed, its a race to the finishing line!

      avatar
      commercetools Response
      5y
      Dear our fellow commercetooler, on behalf of commercetools, let me send you a big thank you for giving us such a big thumbs up as an employee. We are trying hard to maintain that collaborative culture that you have described while growing in all different areas. We will try to keep up the good work as you advised and if there is any feedback that you want to express, please reach out to your People Team! Best regards, Kim Dang Employer Branding Manager commercetools GmbH
      5.0
      23 Apr 2026

      Where High-Caliber Talent Meets Genuine Work-Life Balance

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve been with commercetools for over 5 years now. Compared to my previous experience at much larger companies, the culture here is positive and supportive. The biggest standout for me is the work-life balance and the opportunity to work with an amazing set of people. As a working parent, I’m able to contribute effectively without the burnout or toxic work culture I experienced at previous thousands-strong firms. The benefits package is also quite competitive for the US market. It’s been a positive tenure working with a talented global team that respects one another in the workplace.

      Cons

      The path for upward mobility can sometimes feel less defined. While there is plenty of room for talented people to make an impact, structured internal growth and promotion trajectories can be limited as the organization matures. However, I see that the management is now working to improve this.

      Viewing 1 - 3 of 207 Reviews
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      Reviewscommercetools reviews

      Glassdoor has 245 commercetools reviews submitted anonymously by commercetools employees. Read employee reviews and ratings on Glassdoor to decide if commercetools is right for you.