healthinsurance.com Licensed Insurance Agent reviews

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time with us felt frustrating and misaligned with your values. We want to be very clear: misleading beneficiaries, enrolling members into plans that are not in their best interest, or misrepresenting provider networks is not acceptable and is not consistent with our policies or our expectations of leadership or agents. Compliance, ethical sales practices, and client-first decision making are core requirements in our organization. We recognize that Medicare marketing and compliance standards are complex and that high-volume environments can create pressure. That said, no performance goal ever outweighs doing what is right for the client or protecting an agent’s license. When concerns are raised about practices that may conflict with these standards, we take them seriously and investigate them thoroughly. We are continuously reviewing our marketing, training, scripting, and leadership practices to ensure clarity, transparency, and alignment with CMS requirements. Feedback like this — while difficult to read — helps identify areas where we must improve, particularly around communication, supervision, and support. We appreciate your acknowledgment that our onboarding and contracting process can be efficient, and we regret that the broader experience did not meet your expectations. We wish you the best in your continued career in Medicare and encourage any former or current team member with concerns to raise them through our internal compliance channels so they can be addressed appropriately.