Reviews by job title

28 reviews
5.0
15 Sept 2025
Recommend
CEO approval
Business outlook

Pros

I am going into my second AEP(busy peak season) and I have never been more excited and ready for work. I was hired 01/2024, was trained thoroughly from day one and still receive training even after being a “seasoned veteran “. I went into this job with extensive sales and sales management experience but never insurance industry. I have always been very open to learning anything new whenever I get a chance to keep growing. The Insurance industry in general is ever evolving and you have to be open to change at the drop of a dime. You also have to being able to recognize that everybody has room to grow and become better at their craft. This has been the biggest blessing and made me prepared for this year. Last year peak season I did decent, although I was going through personal issues that was affecting my concentration, but after being honest with myself, I was not giving my full effort like I should’ve, and now I’m ready. Not only do I have no outside distractions,but the amount that I’ve learned since then is remarkable. I’ve worked with different agents in leadership roles that I was able to see excel from being side-by-side next to me on the phone into roles where they are now growing agents, new and old. Those agents are always the most willing and happy to see someone who has been there for quite some time still go out of their way to ask for help to get better and better every day. there’s not one single person in our office that I feel I cannot reach out to to better myself. The upper management level, one of the two owners of the company, is in our office and he has been the biggest blessing I’ve had in a very long time as an employee. This guy goes out of his way every time and every way he can for all of us. He has a hands-on approach with every single agent and it shows. I’ve never felt unappreciated or felt like I couldn’t go to him when I needed assistance on anything. That type of management style is what makes employees feel valued and love their job.

Cons

Not one complaint from me

5.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I worked here for about a year and left for another job that im working at now. It was great working here! $20 an hour and commision was a solid deal. They train you extremely well (shoutout my boy carter), review your calls and just help you get better overall. I made a lot of friends here that I still keep in touch with to this day. Plenty of experienced managers that will go out of their way to help you even when you ask the stupidest of questions ( I always did). The lead flow is consistent, I was never waiting more than a few minutes to get a call. The bossman Mark was very accommodating when I needed time off for both health and family related incidents. My roommate who also worked here got in a motorcycle accident that left him unable to work for months. Mark consistently bought him full course meals, went out of his way to help him when he could, and even arranged a gofund me page to help him recuperate lost wages. Management really does their best to make the call center feel more like a community which I really appreciated. Thank you guys for all your help, this job really helped me get back on my feet again - Joey Rice

Cons

can be stressful, but its all perspective. Dont be late, lazy, or lie. If you thats you then you should be flipping burgers at arbys

5.0
25 Mar 2026

Good place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Room to grow in company

Cons

No paid time off as yet

5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

a lot of knowledge and learning with this job. Tremendous support within the different triages. Very rewarding when assisting a client with a complex issue. Bonuses for attendance. room for growth.

Cons

Lack of paid time off.

5.0
10 Oct 2025

My Experience

Recommend
CEO approval
Business outlook

Pros

Wonderful staff Caring and very helpful managers very wonderful co workers good coffee! very positive work environment

Cons

Unpaid time off but they do provide a lot of other things so maybe eventually it will be available!

5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Starting at Healthinsurance.com I did not know anything about Medicare or Medicaid and 3 years later I have an Agents License in Florida and I was even able to help my parents figure out their Medicare benefits after turning 65.

Cons

The only cons of Healthinsurance.com are that Customer care does not receive pto, paid sick time or paid holidays

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

This company has great benefits in form of compensation, insurance, and bonuses. The management is great, supportive, and overall amazing to work with daily. The location is great as you are nearby many different stores and food/restaurant locations while also having a daily rotating food truck outside the building for lunch.

Cons

The biggest potential downside for most people that I could imagine is the Annual Enrollment Period (Oct 15 - Dec 7). That period of time you are not allowed to take time off, may have to spend an additional hour or take a day on the weekends. It can either be great for those who seek the overtime opportunity or chaotic for those who are looking to travel for the holidays.

Viewing 1 - 3 of 28 Reviews

Glassdoor has 193 healthinsurance.com reviews submitted anonymously by healthinsurance.com employees. Read employee reviews and ratings on Glassdoor to decide if healthinsurance.com is right for you.