CSC Customer Service Representative interview questions
based on 14 ratings - Updated 16 Aug 2025
Averageinterview difficulty
Mixedinterview experience
How others got an interview
64%
Applied online
Applied online
27%
Recruiter
Recruiter
9%
Employee referral
Employee referral
Interview search
14 interviews
Viewing 1 - 5 of 14 Interviews
CSC interviews FAQs
Candidates applying for Customer Service Representative roles take an average of 35 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at CSC overall takes an average of 20 days.
Common stages of the interview process at CSC as a Customer Service Representative according to 1 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
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Good experience in the first interview with HR, in the second interview the department managers showed rude behaviors and asked aggressive questions from the start. Apart from that the recruitment process was smooth and I received feedback in a matter of days
I applied online. The process took 3 weeks. I interviewed at CSC (Wilmington, DE) in Jan 2024
Interview
Process is normal but when discussing pay based upon skillset you will be super low balled. Other than that they take you on a tour of the facility and meet with members of the team on your second interview
Interview questions [1]
Question 1
How do you handle multiple account issues and pushback from customers?
I applied through a recruiter. I interviewed at CSC (Telephone, TX) in Mar 2021
Interview
25 minute telephone interview. She was very nice. She provided info about the position in great detail. She was friendly and answered all of my questions. Talking to the HR rep was easy. She made me feel very comfortable