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Thank you for taking the time to share your feedback, although we are extremely disappointed to hear about your experience.
Creating a positive experience for all candidates throughout the recruitment process is incredibly important to us. Our intention is for our candidates to always be treated in a professional and courteous manner. We set the bar high, for our HR team, and for those involved in interviewing from the business. It appears that on this occasion, our high standards were not met, and for that we would like to extend a full apology to you. Please note that as a result of your feedback, we will be conducting a full internal investigation and speaking with our HR team to ensure that they always follow our recruitment practices and adhere to our guidelines.