I applied online. I interviewed at Gartner (London, England) in Jul 2021
Interview
They invited me for the call and after I re booked the date and time from the calendar that they sent to me they did not attend and did not reply to my email.
Other Customer Success Manager interview reviews for Gartner
El entrevistador llegó tarde. En la oferta ponía 100% remoto y me dijeron que tendría que ir a partir de julio todas las semanas a la oficina. También le dije que yo buscaba un lugar donde no hacer horas extras y su respuesta fue "good for you".
Interview questions [1]
Question 1
Me preguntaron sobre mi experiencia anterior y mi salario actual.
There were total 5 steps of interviews. Phone interview for screening -> Traits interview -> Role Play Interview -> Case Study Interview -> LSA Interview. Process was quite time-consuming and complicated.
Interview questions [1]
Question 1
When you encounter internal conflicts how do you handle and resolve the issue? Provide specific experience.
I applied online. The process took 3 weeks. I interviewed at Gartner
Interview
First call with a recruiter, followed by an email with instructions to prepare the second call, which was to answer questions about my past experience in a STAR format. Third call with a member of the team. Fourth call with a senior HR, to answer more questions in STAR format. At this stage there's also a simulation of a cold call with an executive, whom you're reaching out to, to promote engagement with the service.
Interview questions [1]
Question 1
Several questions about challenging situations at work and how I overcame them.
