My resume was sent in through employee referral, and I was quickly contacted by someone to fill out my basic information. I was then told when I would receive a phone call to go over a few things. I also was required to send in my unofficial transcripts. After the phone screen, I was scheduled for a 30 minute phone interview. I tried to prepare as best as possible, doing a lot of research about the position and relating my experiences to the job requirements. However, I was unprepared to answer the most unexpected questions. I'm not sure if they just want to see if you can think on your toes, or wanted to hear a specific answer. It was a really difficult interview and I am not surprised that they did not move forward with my application afterwards. The interviewer was really friendly and didn't make me feel stupid for some of the ridiculous answers I gave. All I can say is be prepared to answer some obscure questions, even for simple entry-level roles.