Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Google

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Google reviews | Google jobs | Google salaries | Google benefits | Google conversations
      Google interviewsGoogle Android Support Level III - Global Contact Center interviewsGoogle interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Amazon
      3.7★Compensation and benefits
      avatar
      OKG
      4.3★Compensation and benefits
      avatar
      SelfMade
      4.0★Compensation and benefits
      avatar
      Automattic
      3.8★Compensation and benefits

      Android Support Level III - Global Contact Center Interview

      18 Jul 2014
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Google in Jul 2014

      Interview

      I was not given an offer and this is not a surprise to me as I have 15 years of support experience but only a few years with Android, it would not surprise me if they wanted someone with a few more years of android support on their belt for a level 3 support position. My recruiter was awesome, very helpful and did tell me up front to be a go getter and to have positive energy for the onsite interview and I appreciate that. I was not worried about that as I am a very positive person to the point where I usually make people around me feel good because I am very laid back and have positive energy. Now maybe it was the long drive to Mountain View or it was the hamburger i just had for lunch before i went in but it was hard for me to be physically exited when I walked into the interview. Instead I was calm and collective and ready for anything they where going to through at me. I did voice my excitement to be there but that was not enough for the two interviewers that I was interviewing with. They seemed to be two very nice guys but it seemed to me like they themselves where very scattered and nervous or maybe they where just too stressed out and overworked. Right from the beginning they could not figure out which conference room to take for the interview, something that should have obviously been worked out before hand. They seated me in one conference room and then moved me to another one. Right off the bat that made everything awkward and the two interviewers radiated nervous energy. They mistook my calm and collective energy for nervousness almost like a deflection because they where really the ones making it awkward with their nervous energy. At that point one of them spent way too much time and energy trying to make me comfortable and even wanted me to list 6 things that where making me nervous on a white board which I could not give him anything because I really was not nervous at all. Then he suggested I put my feet up on the chair next to me to make me more comfortable which made me more uncomfortable. I respected what he was trying to do but he was trying too hard to make me comfortable, when I was already calm and collected. I don't know if this is standard procedure for all Google interviews or if this is just my experience with these two interviewers but it was one of the most awkward and uncomfortable interviews I have ever been too. As I have been typing this I come to realize that maybe they where not nervous they where just too stressed and overworked which would fit some reviews I have been reading recently about working at Google. It would appear that the over-hyped benefits that everyone raves about at Google are distractions to suck you into a work environment where you are worked to death and have no life outside of work. Google is a trap to make you work like a slave, a slave into their own work agenda where you are just another worker bee spitting out productivity and numbers. In the end I would like to thank the two interviewers for steering me away from this job as working for Google would destroy my life and individuality and just make me another slave. I am a very outspoken individual and this experience will be shared with others so that they will be better informed on what they are getting into.

      Interview questions [1]

      Question 1

      Wanted me to list 6 things that where making me nervous on a white board.
      1 Answer