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      H&M

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      Sales Advisor Interview

      19 Jun 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at H&M in Jun 2015

      Interview

      Applied online, one week later I got a phone call - a few simple questions about previous work experience etc. After my phone interview I was invited along to a recruiting event 6 days later, which I assumed would be about 6-12 people; however it turned out to be around 30+ people as they were trialling a new recruiting process. We were then split into groups of about 8, and we were given a list of practical challenges: show off our organisational skills (aka tidy the messy shop floor), redistribute a clothing rail full of random items and fill an empty clothing rail with something suitable. The last challenge was to pick an outfit for an imagined up customer (ours was "a girl on holiday visiting the city, who was then going out clubbing afterwards" which I found quite difficult as it was so specific.) Finally we had some standard questions, our interviewer decided do them as a group which I felt didn't give people a fair share of attention. However the process allowed me to see the store and meet a lot of the existing staff, which was helpful. The atmosphere was relaxed and didn't feel too competitive. After succeeding in the group interview, I was invited back a week later for a 1-1 interview. This only lasted about 10 minutes and most questions were about availability, it seemed at this point they were just reconfirming my suitability. I recommend coming with some questions prepared to seem more interested (What is an average day working here like? What shift patterns do you offer? What is your training program like? etc.) Got a offer back the next day, I accepted.

      Interview questions [3]

      Question 1

      Phone: Why H&M?
      1 Answer

      Question 2

      Group interview: A customer approaches you claiming they heard other staff complaining on the job, what do you do?
      1 Answer

      Question 3

      You see someone steal something and they are now heading towards the exit, what do you do?
      1 Answer
      13

      Other Sales Advisor interview reviews for H&M

      Sales Advisor Interview

      26 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at H&M

      Interview

      It was a group interview. They asked us about fashion and what we know about H&M and it’s background. We also had a task in groups to come up with good answers to the questions given, we also had to present.

      Interview questions [1]

      Question 1

      They asked about my availability.
      Answer question

      Sales Advisor Interview

      20 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at H&M

      Interview

      It was a group interview, we did group tasks like styling people for different occasions and answering . It was pretty focused on the company values and if you have a love for fashion.

      Interview questions [1]

      Question 1

      Style a customer who came in looking for an outfit for a job interview, their personal style is 'streetwear'
      Answer question

      Sales Advisor Interview

      11 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at H&M

      Interview

      It was a group interview, about 8 of us. We had to basically work together on different scenarios and answer the questions the manager asked us. She also put us on the spot and individually asked us questions. I got 'who inspires you the most.'

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