I interviewed at IntouchCX (Altamonte Springs, FL)
Interview
As long as you did the assessment at home, then the in person process is under an hour. Very straightforward. They asked general questions like handling stress, challenging customers and time and organizational skills.
I interviewed at IntouchCX (Altamonte Springs, FL)
Interview
Was asked how many years of experience do I have in customer service this was the phone interview first and then you have to go for an in person interview
Interview questions [1]
Question 1
how many years of experience do I have in customer service
I interviewed at IntouchCX (Altamonte Springs, FL)
Interview
was pretty easy, first was a phone screen and then was the interview i person. basic questions, they asked about knowledge in some crm systems and also in customer service