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      Customer Success Manager (CSM) Interview

      14 May 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Palo Alto Networks in Mar 2024

      Interview

      Unit 42 - 3 round interview process. No presentation. Straightforward and simple. I initially got a verbal offer which was retracted after my application went through the "global hiring committee." I never engaged directly with this third party team and was not given a chance to rebuttal or a thorough explanation as to why I was rejected after receiving an offer from the hiring team directly.

      Interview questions [1]

      Question 1

      How did you deal with a customer that didn't intend to renew?
      Answer question
      1

      Other Customer Success Manager (CSM) interview reviews for Palo Alto Networks

      Customer Success Manager (CSM) Interview

      4 Jun 2025
      Anonymous interview candidate
      Frankfurt am Main
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Palo Alto Networks (Frankfurt am Main) in Mar 2025

      Interview

      War ein nettes Gespräch worüber man sich nicht beschweren konnte, bzw. erstes Interview in dem man sich vorgestellt hat und die üblichen Inofs ausgetauscht hat um mehr übereinander zu erfahren. Peu a peux, vis a vis, später wird amn mehr dazu erfahren.

      Interview questions [1]

      Question 1

      Wieviel verlangst du im Jahr?
      Answer question