I was given a case study interview - not been told ahead of time what kind of interview It was so prepare for everything. The person gave me a random case study and then basically left it up to you. What I didn't like was that I wasn't told it was a case study interview otherwise I could have prepared more, or that the question didn't seem to have much to do with the role itself. I heard from someone else afterwords that they asked him the same question for another role so it looks like they are just going through a standardized process irrespective of the role to get through as many applicants as they can. Plus the amount of stages in the interview process is unheard of.

first round - HR screen call. basic questions such as why this role, tell me about yourself etc second round - skills interview. i was asked specifically about how i would act in certain scenarios and also asked questions on products third round - problem solving, i was aksed about how to imrpove customer rating following low customer reviews at an airport. fourth round - bar raiser, i was asked a series of competency questions and also asked to walk through my career history fifth round - skills interview with hiring manager - was asked competency questions and asked how i would act in hypothetical scenarios sixth round - team fit - was fairly relaxed, not a skills based interview