I applied online. The process took 6 days. I interviewed at UnitedHealth Group in Sept 2011
Interview
I applied for United Health Group a last week...Got email to take online test same day as application...then got another email 2 hours later to set up onsite assessment. They have told me the job description, salary and if I am capable of completing all desired tasks. Went into onsite assessment and took test...after test got offered interview...Interviewed today, not sure of the outcome yet, so still waiting so far from start to now has been about 6 days including weekend.
Interview questions [1]
Question 1
when did you have to admit that you were wrong in a job?
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Interview questions [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Interview questions [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
I applied online. I interviewed at UnitedHealth Group (Port St Lucie, FL) in Nov 2025
Interview
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Interview questions [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
