Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      UnitedHealth Group

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: UnitedHealth Group reviews | UnitedHealth Group jobs | UnitedHealth Group salaries | UnitedHealth Group benefits | UnitedHealth Group conversations
      UnitedHealth Group interviewsUnitedHealth Group Claims Representative interviewsUnitedHealth Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Claims Representative Interview

      21 Mar 2012
      Anonymous interview candidate
      San Antonio, TX
      No offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 2 days. I interviewed at UnitedHealth Group (San Antonio, TX) in Mar 2012

      Interview

      I'm just unsure right now about the situation. I applied back in February and did their online tests at home. I got a call to tell me that i needed to set up a time for an assesment test in their office. I scheduled one for that same afternoon (this was last week). I went in and there were about 7 of us: Health Advisor, Customer CAre, and Claims Rep. I took the online test (counting blocks, using computer to minimize,maximize screens, look up customer accts, make payments on their accts, etc.) The recruiter was a nice woman who sounded so positive and made it sound like we were in, like the job was already ours. UHG is hiring tons of people, we need people ASAP, these job starts soon, etc. Took the test and when i came out had an interview for the next morning. I showed up and had one on one interview. i haven't had an interview in years and although she was nice, i felt so inadequate and dumb. She asked about myjobs, what i do, what I did, went step by step. Then she asked situational questions: Have you ever made a mistake and told your boss? Did you ever see a co worker do somethign unethical and what did you do? (uh...no, i never have), She said they'd let me know in 2 days, which would've been on Friday and....nothing. no phone call, no email, no letter. i was very dissapointed because they made it sound like they needed people soon! Today i get a call to schedule an appt for a health advisor. i corrected her and said i applied for claims rep. She sounded confused then said, ok, I'll call you back. 3 hours later and hadn't heard anything so i called her. She said i wasn't a "right fit" for Claims Rep, but if i wanted to do phone interveiw for tmrw. So....i'm having one tomorrow...i'll post ya'll and see how it goes. *****oh, and i agree, all you see is people smoking outside the building, i hate when companies do that, people should smoke in back of building***

      Interview questions [1]

      Question 1

      Have you ever seen anyone do anyting unethical at work, and what did you do?
      1 Answer
      1

      Other Claims Representative interview reviews for UnitedHealth Group

      Claims Representative Interview

      7 Apr 2026
      Anonymous interview candidate
      Wisconsin Dells, WI
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at UnitedHealth Group (Wisconsin Dells, WI) in Mar 2026

      Interview

      Video Interview - very positive, just answer honestly and be positive. Questions that are recorded and you answer. If you don't like your answer, you can stop and restart the recorded answer.

      Claims Representative Interview

      3 Jan 2026
      Anonymous employee
      Eau Claire, WI
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at UnitedHealth Group (Eau Claire, WI)

      Interview

      I had a one on one interview at the building in Eau Claire, WI near Festival after completing the first round of testing at a different site. It was a relaxed one on one interview in a small room off of the main lobby.

      Interview questions [1]

      Question 1

      Can you describe a time when you were faced with an ethical dilemma?
      Answer question

      Claims Representative Interview

      24 Oct 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at UnitedHealth Group

      Interview

      Interview was a recorded interview with 2-3 tries for your recording to each question. Use the STAR method and practice your answers before answering. The questions were your basic interview questions about yourself and personality.

      Interview questions [1]

      Question 1

      How did you deal with a difficult time at work?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Agency for Integrated Care
      3.6★Compensation and benefits
      avatar
      ErinoakKids
      3.9★Compensation and benefits
      avatar
      Signature Senior Lifestyle
      3.9★Compensation and benefits