Product Support Engineer Interview Questions
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Product Support Engineer interview questions shared by candidates
A question that I have seen several times with regard to Palantir: You have an array of integers where each integer has a duplicate somewhere in the array, apart from one. How would you find the non-duplicated integer? How many times would you need to iterate through the array given your solution (didn't need to know Big O notation)?
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Much more creative method: XOR each element in the array, the result will be the non-duplicate element. Less
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Initialise empty set. Iterate through the original array. If the integer exists in the set, delete it from the set, else insert it into the set. At the end, you will end up with the one non-duplicated integer sitting in the set. Less
Basics on Linux like, command to display all kind of files, command for moving file from one host to another. Then few basics on SQL like joins and some commonly used queries.
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I need to contact the person who has shared the review . How can I ?
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Answered most of them. Few were scenario based to check how we respond to the customers during critical issues or escalations. Less
They asked questions about my experience, work flow, background, technical knowledge and processes.
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I was extremely qualified and they seemed very impressed with our conversations. However after all the phone interviews the recruiter called me with an update that I was in the running with two other candidates and then I never heard from them again. I found that very unprofessional and now a few months have gone by. I hate to see how they treat their actual employees. Less
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Can please share me more details because I also have interview with them on Monday Less
Discussion of experience, Troubleshooting skills.
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Discussed in detail my previous job and showed problem solving skills.
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How long did it take you to hear back regarding your interview?
It was Technical, Profession Experience, Work Ethic and Process that I used to follow, Achievement, Vision and Values.
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I did answers the questions from my experience and knowledge point of view.
How would you handle testing and issue that a client is complaining about that they can reproduce but you can't?
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Anyone of has done product support can answer this