We’re GF, the global leader in Flow Solutions, solving some of the world’s most urgent challenges from supporting safe industrial processes and building critical infrastructure to enabling efficient buildings. We provide solutions that make an impact for millions of people. That’s what we call the Plus Effect, and it starts with you.

We need people who bring exceptional performance, curiosity and a readiness to challenge the status quo. In return, you’ll thrive in collaborative teams that push each other to grow through the impact you create for customers, communities and society. Shape the future of Flow Solutions and your own.

This is where you grow. How far will you go?

We are looking for motivated and detail-oriented individuals to join us as a Regional Service Support (RSS) Intern within Georg Fischer

About the RSS Department

The Regional Service Support (RSS) Department serves as the operational backbone supporting service, project execution, and technical activities across the region. The team plays a key role in ensuring customers receive reliable after-sales support, technical expertise, and high-quality service delivery across multiple countries and industries.

What You Will Learn

During this internship, you will gain valuable exposure to both operational and technical aspects of regional service and project support within a multinational environment.

1. Exposure to Service & Field Operations

Gain insight into how on-site service support is delivered, including troubleshooting, inspections, and project coordination

Observe and support site activities such as installation checks and issue resolution

2. Hands-on Experience in Technical Documentation

Learn how to prepare, review, and maintain service reports, project documentation, and claims reports

Understand documentation standards required for project compliance and audit purposes

3. Understanding of Product & Technical Applications

Gain exposure to GF products and applications, including fusion machines, automation products, and piping systems

Learn basic concepts related to weld bead inspection (WBI), calibration, and pre-assembly processes

4. Participation in Training & Demonstrations

Support customer training activities such as welder training and product usage sessions

Assist in product demonstrations, exhibitions, and consultant showcases

5. Project Execution & Lifecycle Exposure

Understand the full project lifecycle, from pre-sales support and preparation to execution and after-sales service

Learn how Sales, Service, and Operations teams collaborate to ensure successful project delivery

6. Equipment & Asset Management Exposure

Gain understanding of machine rental fleet management across regional markets

Learn about maintenance tracking, servicing schedules, and asset utilization

7. Cross-functional Collaboration

Work closely with Service Engineers, Project Teams, Sales, and Operations teams

Develop an appreciation of how different business functions contribute to operational excellence

8. Process Improvement & Operational Efficiency

Identify gaps in workflows or documentation processes and contribute improvement ideas

Learn structured and standardized ways of working within a global organization

9. Professional & Workplace Skills Development

Develop attention to detail, accountability, and time management skills

Build communication and coordination capabilities in a corporate environment

Key Responsibilities

1 Service Administration Support

• Assist in preparation and processing of service reports, job sheets, and related documentation
• Ensure completeness and proper filing of service records
• Support tracking of service activities and follow-up actions
• Coordinate with internal stakeholders to obtain required documentation

2 Project Documentation Support

• Assist in maintaining project documentation such as purchase orders, delivery documents, and invoices
• Support project teams in document control and version tracking
• Organize and archive project files according to company standards
• Assist in preparing project reports and status updates

3 Data Entry & System Updates

• Input and update data in internal systems such as CRM, ERP, or tracking tools
• Ensure data accuracy and consistency across platforms
• Support report generation for service and project tracking

4 Coordination & Administrative Support

• Liaise with cross-functional teams for document collection and coordination
• Support scheduling of service or project-related activities
• Perform general administrative duties as assigned 20%

Requirements

Currently pursuing a Diploma or Degree in ME/Chem Engineering

Proficient in Microsoft Office applications (Excel, Word, PowerPoint)

Strong organizational and communication skills

Detail-oriented with a willingness to learn

Able to work independently and collaboratively in a fast-paced environment