Requisition ID: 73871
Date: Jul 5, 2026

Location:
Jurong, SG, SG

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Department: Laboratory

Description:
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you will manage the Singapore laboratory operation, lead, develop the laboratory team and contribute to the global laboratory initiatives and activities.

Essential Duties and Responsibilities
Develop and implement the local laboratory strategy (laboratory resource, laboratory budget and Capex plan), in accordance with the global site lab strategy and local site strategy, based on local and global sample volume demand forecast.

Lead laboratory operations:
Manage the testing of all routine in-coming, & final release of materials & products
Manage regular monitoring testing of cleanrooms & water systems.
Manage all non-routine analyses requested by Production, Process departments & customers
Support audits (internal and external)
Lead and develop the laboratory personnel to maximize productivity & efficiency by building a strong team & morale. Recruit and ensure proper training of all lab staff.
Build up the YBB testing capacity in Singapore Laboratory and support the West network to perform YBB testing.
Maintain & improve quality systems in the laboratory - OOS, deviations, change control, documentation, and others.
Be responsible for maintaining the laboratory facilities, instrumentation, & chemical inventory for proper functioning of the laboratory, while maintaining quality and safety expectations.
Participate and support the locate site management and global lab activities.
Represent the Singapore Laboratory in projects and meetings on local, regional, and global level.
Lead and support test method transfers and implement global harmonized test methods.
Drive continuous improvement for laboratory processes with regards to efficiency, compliance, and safety.
Quality: The job holder is aware of his/her special responsibility for quality and conducts his/her activities in accordance with the Company quality policy at all times by (i) ensuring Good Manufacturing / Laboratory Practices are in place, (ii) ensuring all documents used are up-to-date and proper records are kept, (iii) ensuring compliance to GMP requirements for the laboratory, (iv) advancing best practices in Data Integrity.
SOP: The job holder is aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
Safety: The job holder is aware of his/her special responsibility towards health and safety in accordance with the company’s safety policy at all times by (i) ensuring safety rules are adhered to at all times, (ii) ensuring personnel in the laboratory are donned with the appropriate Personal Protective Equipment (PPE)
Lean: Support & contribute actively to the Lean Sigma Programs & activities towards delivery of the set target by (i) leading in lean initiatives in the laboratory, (ii) supporting lean initiatives in the plant
Any other relevant duties as assigned by the Regional Manager
Education
Master’s degree in chemistry or similar discipline
Minimum of 8 years’ experience in a pharmaceutical or biomedical industry or 10 years in laboratory management in manufacturing environment
Minimum of 5 years’ experience in leadership roles, including managing other leadership roles
Preferred Knowledge, Skills and Abilities
Familiarity with cGMP & GLP
Strong leadership qualities
Effective communication & inter-personal skills
Laboratory management experience in a chemical or pharmaceutical environment
Proficiency in English language (speak/read/write)
Basic understanding of microbiology beneficial

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.