One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

As a Global Technical Support Engineer at Viasat, you will be part of an ambitious team that excels in addressing the most challenging technical issues. Your outstanding proficiency in troubleshooting and resolving complex problems will ensure that our customers receive top-tier support. You are motivated by a passion for technology and innovation, and you are eager to contribute to a company that values collaboration and inclusivity. Your role will be crucial in assisting us in successfully implementing advanced solutions and maintaining flawless operations across our global network.

Your role will involve supervising and upholding terminals, firmware, and networks for Viasat's partners and end customers. You will act as the primary point of contact for any service-related matters, such as setup, updates, and efficiency. Your duties will encompass the installation and configuration of systems, pinpointing hardware and software malfunctions, and addressing technical issues either remotely or on-site. Your technical aid will be essential for the uninterrupted operations and secure communications of vessels, aircraft, and land-based terminals.

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.