American Express Reviews

4.1

82% would recommend to a friend

(18,653 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,653 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
4 Nov 2025

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Recommend
CEO approval
Business outlook

Pros

Good environment to work in

Cons

Too many levels to work up to

5.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Long working hours, demanding role, have to work under pressure and internal teams can be difficult sometimes.

Cons

Amazing company benefits, leadership teams are good depending on the leader.

Viewing 1 - 3 of 18,653 Reviews

Glassdoor has 22,012 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.